Banking sector Module name Research Skills Analysis Module code BM6914 Lecturer name Dr. Nicole Gross Submission date 23.04.2014 Number of words 4700 Sham Kamat 1769158 CHAPTER 1 – INTRODUCTION 1. INTRODUCTION The Purpose of this study to investigates relationship dimensions and studies the differences in perception o f customers with respect to services provided by five Indian banks. The
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Building Relationships Your first strategy to building a strong customer relationship could be to make every customer interaction count. Don’t take a single customer for granted. Each and every interaction with a customer is a gift and should be valued. You can achieve that by setting up a focus group made up of loyal customers. A focus group can be a vital tool to getting into the mind of your customers and knowing their needs. Another strategy is to really listen to customers. Even complaints
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ASSIGNMENTPOINT.COM Bank is very old institution that is contributing toward the development of any economy and is treated as an important service in dusty in the modern world. Economic history shows that development has started everywhere with the Banking system and its contribution towards financial development of a country is the highest in the initial stage. Modern Bank plays an important part in promoting economic development of a country. Bank provides necessary funds for executing various programs
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A REPORT ON THE “CUSTOMER SATISFACTION” AT “ORIENTAL BANK OF COMMERCE”‚ BHADRAK‚ ODISHA‚ PIN- 756100 A report Submitted in partial fulfillment of the requirement for the Award of the degree of Master of Business Administration Submitted by Mr. Chandrakanta Panigrahi MBA (BA)‚ TRI- IV ROLL NO- 07 UNDER THE GUIDANCE OF Prof. Dr. kirti Gupta [pic] INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP DEVELOPMENT BHARATI VIDYAPEETH UNIVERSITY PUNE *2008-2010*
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E-ISSN 2281-4612 ISSN 2281-3993 Academic Journal of Interdisciplinary Studies MCSER Publishing‚ Rome-Italy Vol 3 No 5 July 2014 Business Process Reengineering in Organizational Performance in Nigerian Banking Sector Eke‚ Gift Juliet Adaku Ngozi Achilike Niger Delta University‚ Wilberforce Island‚ Bayelsa State‚ Nigeria Doi:10.5901/ajis.2014.v3n5p113 Abstract In this study‚ discussion which is an offshoot of the statement of the objectives‚ review of empirical studies and the theoretical framework
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of individual firms‚ (ii) rewarding and monitoring the performance of managers‚ and (iii) executing strategy through the development of key performance measures. Operationally develop a business strategy and define and describe its linkage to management control systems in the form of a strategy map. Understand how systems thinking provide the foundation for developing a balanced scorecard. Understand the problems/issues associated with the successful implementation of strategic performance
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Synopsis of Research Proposal for M. Phil Degree Topic Executive Development Programs in the Banking Sector in Bangladesh – A Study of Cases Submitted to: Dr. Faruq Ahmed Department of Management Studies University of Dhaka Submitted by: Hazera Khatun February 12‚ 2013 Dhaka‚ Bangladesh Introduction: Employees are the most important asset of any organization. Now-a-days‚ the main focus of all companies is to attract‚ develop and maintain an
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HOW TO BUILD GREAT CUSTOMER RELATIONSHIPS LIKE A EXPERT WE WILL AIM ON: Apple Samsung Lenovo THE REASON WE CHOSE THE ABOVE COMPANY Huge electronic devices companies (There are reasons why they are huge) Same products – Computers and Laptops (In order to be the best‚ they need to compete by gaining “Customers’ Loyalty”-Which is gaining through great customer relationships.) WHY IS IT IMPORTANT TO HAVE GOOD CUSTOMER RELATIONSHIP http:// businesscasestudies.co.uk/business-theory/marketing/why-cu
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Executive Summary: The banking industry in Bangladesh has flourished over the years‚ making double-digit profit percentages‚ sustaining growth and surviving cut-throat competition while providing attractive returns to shareholders. However‚ the greed for more without befitting platform and fundamentals brings its own challenges and questions in people ’s minds. The image of the banking industry has many times been tarnished by several stories regarding the owners in recent media releases. Despite
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ISLAMI BANK BANGLADESH LIMITED (IBBL) BASED ON ISLAMIC SHARIAH INTERNSHIP REPORT ON “General Banking‚ Investment & Foreign Exchange operation of IBBL” PREPARED FOR: Dr. Mahmood Ahmed EVP & Director (Training) Islami Bank Training and Research Academy (IBTRA) PREPARED BY: Md. Jiaul Hoque Independent University‚ Bangladesh & Abu Hena Morshed Jaman Southern University Bangladesh Date of Submission:
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