Factors affecting Customer Satisfaction Customer satisfaction is the overall impression of customer about the supplier and the products and services delivered by the supplier. Following are the important factors that could affect customer satisfaction: * Departmentwise capability of the supplier. * Technological and engineering or re-engineering aspects of products and services. * Type and quality of response provided by the supplier. * Supplier’s capability to commit on deadlines
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ABSTRACT The study was concerned with the factors affecting the performance of secretaries in organizations and a case study of private and government aided primary and secondary schools in Masindi Town Council. Secretaries are sole sources of organizational success however they are seen not to perform as expected. The objectives of the study were To examine whether wages and salaries affect the performance‚ to find out the effects of education and training on the performance and to determine
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FACTORS AFFECTING CONSUMER BEHAVIOUR ON PRODUCTS CHOICES:A SURVEY OF SUPERMARKETS IN ELDORET TOWN ABSTRACT This study will look on the ability of the local supermarket to take in to account the consumer buying behavior and characteristic as a baseline for defining marketing programs. To better understand why consumers buy as they do‚ many marketers turn to the behavioral sciences for help. Similarly‚ there are numerous theories‚ models and concepts making up the the field. These variables
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POLITICAL FACTORS AFFECTING BUSINESS Monitoring‚ understanding‚ and adapting to the political environment is absolutely essential for any business‚ because it significantly affects every apect of their working. Some political factors includeisPOLITICAL FACTORS AFFECTING BUSINESS Monitoring‚ understanding‚ and adapting to the political environment is absolutely essential for any business‚ because it significantly affects every aspect of their working. Some political factors include • Stability
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Toyota Motor Manufacturing‚ USA‚ Inc. Operations Management July 15‚ 2013 In the early 1980s‚ Japanese auto makers contemplated building cars in North America. At that time‚ it was unclear whether cars produced outside Japan could live up to their hard-earned reputation of high quality at low cost. In 1992 Toyota meets a Serious problem‚ a growing number of cars were sitting off the line with defective seats or with no seats at all. Today‚ we will talk about this case and offer some our
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RELATIONSHIP BETWEEN INTERNAL AND EXTERNAL AUDIT Professor PhD Atanasiu Pop‚ „Babeş-Bolyai” University of Cluj-Napoca‚ e-mail: apop@econ.ubblcuj.ro PhD Student Cristina Boţa-Avram‚ „Babeş-Bolyai” University of Cluj-Napoca‚ e-mail: botaavram@gmail.com PhD Student Florin Boţa-Avram‚ „Babeş Bolyai” University of Cluj-Napoca‚ e-mail: botaavramflorin@yahoo.com ABSTRACT: Analyzing the evolution process of internal audit‚ from its beginnings and so far‚ we can easily notice that internal audit function was
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Microenvironment refers to the forces that are close to the company and affect its ability to serve its customers. It includes the company itself‚ its suppliers‚ marketing intermediaries‚ customer markets‚ competitors‚ and publics. Company Refers to the internal environment of the company. Includes all departments‚ such as management‚ finance‚ research and development‚ purchasing‚ operations and accounting. Each of these departments has an impact on marketing decisions. For example‚ research and development
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Assessment on factors affecting voting behaviour being more important than others in the UK. By Maryam Ishaq The UK is a largely populated place with many people who are opinionated in politics‚ so‚ voting is important to many people as they get their say in who should run the country‚ however‚ many factors influence and affect the voting behaviour of the UK voting participates. The following essay intends to discuss what factors‚ affecting voting behaviour‚ is more important that the others.
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A MINOR PROJECT ON ACCOUNTING AND ACCOUNTING INFORMATION FOR‚ INTERNAL AND EXTERNAL USERS PRESENTED BY Mr. EMMANUEL FONGEH IN PARTIAL FULFILLMENT OF AN EXECUTIVE MASTERS DEGREE IN BUSINESS ADMINISTRATION. CHAPTER 1 1.1 INTRODUCTION. At a glance‚ accounting can appear extremely complicated and confusing. The untrained eye may struggle to grasp the entire nature of
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Factors affecting employee productivity – Case study of private Ghanaian workers working in fast food chains 0Share [pic][pic] | [pic] [pic][pic][pic] | 1.0 Introduction When we say employee efficiency this means the employee characteristics and also relates to the speed and accuracy of an employee against the role‚ job and duties. Employee productivity underpins employee
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