Internal Customers: This means if one department‚ individual or process within an organization supplies another such within the same organization with goods‚ information or services then the latter is described as the internal customer of the former. For example‚ a dispatch department may be the internal customer of a packing department‚ which in turn may be the internal customer of the manufacturing process. External Customers: External customers are those persons who come from the outside to
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The External Factor Political‚ Governmental & Legal Forces Government spending and taxation policies Hong Kong is a free port of less tax and low tax rate. The tax must to pay for enterprise only pay the profit tax every year. The normal rate of Profits Tax is 16.5% for corporations and 15% for unincorporated businesses. More companies have been attracted to invest in Hong Kong. Hong Kong does not impose value-added tax (VAT)‚ goods and services tax (GST) or sales tax. The price of products
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Decision-Making Process Throughout life‚ personnel are faced with making life changes‚ in which the challenge becomes whether the decision he or she makes is the right choice. These challenging dilemmas can be defended upon by using the six stages of the decision-making process. These six stages consist of identifying and diagnosing the problem‚ generating alternative solutions‚ evaluating the alternatives‚ making a choice‚ implementing the decision‚ and evaluating the decision (Bateman & Snell
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knowledge on the decision-making behaviour of police officers has been assessed and documented in many different studies‚ however Bonner reveals six themes related to officer arrest decision-making and the influence of working rules that are regulated by precise frameworks. When police and citizens endure and encounter each other they meet on a social stage were the citizen’s interaction is based on their status and capability to challenge the police (Bonner 2014:494). The decision-making behaviour police
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Decision Making Process Brandon Butler Stewart Binder 11/15/12 MGT 230 Introduction There are times in a person’s life when he has to make certain decision. Some decisions are quite crucial and change the path of life others are of minor significance. We can use the managerial decision making process in our daily life to make a good decision. There was a time in my life when I had to choose between keeping a job in which I was making a good living or continuing my studies. The job was really
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INTRO There are many factors‚ internal as well as external that impact the planning function of management within an organization‚ and Coca-Cola is no exception. More than a billion times every day‚ thirsty people around the world reach for Coca-Cola products for refreshment. Coca-Cola is the most popular and biggest-selling soft drink in history‚ as well as the best-known product in the world. The Coca-Cola franchise covers a population of approximately 398 million people. Coca-Cola Enterprises
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developing a more complete toolbox. As Kevin Kaiser so poignantly stated in his article in CNN Money: “The economists that make the world ’s crucial monetary policy decisions are the same economists who authored most textbooks in use. While superficially appealing‚ their theories lack empirical evidence‚ are riddled with internal inconsistencies‚ and are based upon tenuous assumptions. Specifically‚ their models are built on downward sloping demand curves‚ upward sloping supply curves‚
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Consumer decision making is a process – Evaluate why marketers need to understand this process. Consumers constantly make decisions regarding to the choices‚ purchases and use of products and services. Consumers are often faced with a large number of alternatives‚ which are changing due to new technologies and competitive pressures (Bettman‚ J. R.‚ & Sujan‚ M. (1987). Journal of Consumer Research‚ 14‚ 50-51). The consumer is often not completely certain about how a product may perform. Even when
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cognitive model’ of consumer decision making process‚ in light of the arguments given in the case study: ‘Holiday decision-making: an adaptable and opportunistic ongoing process.’ Every day‚ each one of us makes various decisions regarding different aspects of our daily routine. To be able to make these decisions‚ we need to be able to have alternatives. These decisions‚ however‚ are made after doing some degree of information search but not all consumer decision-making situations receive or require
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Internal and External Information Needs fulfilled by 1. Microsoft Word (2007) 2. Microsoft Power Point (2007) 3. Microsoft Excel (2007) 4. Microsoft Access(2007) Microsoft Office Word 2007 is a program developed by Microsoft Office system which can be used to create a new document such as a memo‚ letter or a report. It can modify documents that you or someone created. Its functions also include typing text‚ editing existing texts‚ formatting texts to add emphasis‚ clarify ideas
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