IMPLEMENTING RELATIONSHIP MARKETING: THE ROLE OF INTERNAL AND EXTERNAL CUSTOMER ORIENTATION by T.F.J. Steyn*‚ S.M. Ellis** and F.A.A. Musika* *WorkWell: Research Unit for People‚ Policy & Performance School of Entrepreneurship‚ Marketing and Tourism Management Potchefstroom Campus North West University[1] **Statistical Consultation Service Potchefstroom Campus North West University Paper presented at the European Institute for Advances Studies in Management (EIASM) Workshop on
Premium Marketing
Children’s Hospital deals with internal and external forces that impact organizational behavior on a daily basis. Examples of these forces are: 1. Restructuring-With technology changing from year to year‚ the hospital has to keep with the latest and greatest in medical procedures and equipment. The outside communities dictate this because the hospital truly belongs to the community. Internally‚ the staff expects to be educated and trained with new innovations when first available. They would
Premium Hospital Physician Patient
Internal and External Forces Affect OB � PAGE �1� RUNNING HEAD: INTERNAL AND EXTERNAL FORCES AFFECT OB Internal and External Forces Affect OB Ebonique Barber‚ Debra Herron‚ Ruby Lee‚ Brian Hammock Team A University of Phoenix MGT 307 Carol Solinger HOW INTERNAL AND EXTERNAL FORCES AFFECT ORGANIZATIONAL BEHAVIOR ON‚ RESTRUCTURING‚ ORGANIZATIONAL MISSION‚ FISCAL POLICIES‚ COMPETITION‚ ECONOMY‚ CUSTOMER DEMANDS‚ GLOBALIZATION? INTERNAL AND EXTERNAL FORCES AFFECT OB INTRODUCTION Many organizations
Premium Organization Organizational studies Strategic planning
THE RELATIONSHIP BETWEEN INTERNAL AND EXTERNAL AUDIT Professor PhD Atanasiu Pop‚ „Babeş-Bolyai” University of Cluj-Napoca‚ e-mail: apop@econ.ubblcuj.ro PhD Student Cristina Boţa-Avram‚ „Babeş-Bolyai” University of Cluj-Napoca‚ e-mail: botaavram@gmail.com PhD Student Florin Boţa-Avram‚ „Babeş Bolyai” University of Cluj-Napoca‚ e-mail: botaavramflorin@yahoo.com ABSTRACT: Analyzing the evolution process of internal audit‚ from its beginnings and so far‚ we can easily notice that internal audit function
Premium Auditing Internal audit Audit
can affect its operation.The business environment consists of the actors and forces that affect an organization’s ability to develop and maintain business with its targeted customers. These are the Micro Environment‚ the Macro environment and the internal environment.The micro-environment of an organization can best be understood as comprising all those other organizations and individuals who directly or indirectly affect the activities of the organization. The following key groups can be identified
Premium Marketing
introductory planning sheet to help identify how two organisations plan recruitment using internal and external sources. In this report I will be identifying how two organisations plan recruitment using internal and external sources. I will also be outlining the reasons for recruitment and the time and cost implications regarding each method. I have chosen Asda and River Island as my two organisations. Asda Internal Recruitment This refers to the filling of job vacancies from within the business‚ where
Premium Employment Recruitment
1-pepsico External Environment Consumers today are not as much joyous to cola products as they were before. Age and ethnicity are two main characteristics that affect consumer preference for soft drinks and alternative beverages. With age‚ health concerns become more of a factor when choosing a beverage. To illustrate‚ some studies show that cola products or soft drink in general may cause kidney stones and other related diseases. In contrast to older consumers‚ younger consumers—particularly
Premium Soft drink Coca-Cola
O’Brien displays internal and external conflicts throughout the novel. The internal conflict built up character development as it showed the characters personality and thoughts‚ we discovered early in the story that Ann is a very powerful and intelligent teenager. The external conflict made a big dramatic impact on the book‚ as it showed the clash between the two main characters with Mr Loomis being the stereotypical male trying to overpower Ann physically. Both internal and external conflicts were
Premium Conflict Human sexual behavior
thus‚ providing a pathway by doing marketing research in the market of interest. To keep ahead of the competition the mission must be implemented as well as trying new methods of operation. The vision must be able to measure with the value of the organizational operation in specific areas of interest such as customer service and employee relations. As mentioned earlier these areas can be measured via surveys‚ this will allow areas‚ which need improvement to be easily corrected. There is an area of interest
Premium Organization Organizational studies Employment
creates with many different ideas in order to fit all sorts of their customer’s needs and wants. They make adjustments constantly to maintain their success in globalization. Today‚ McDonalds uses modern technology to develop quicker services to their customers. They continue to monitor the technology they use to ensure its performance to benefit the company. McDonalds has invested in touch screen monitors for their cashiers to help the ordering process speed up‚ this controlling function was a needed
Premium Investment Technology Change