Rewards at Southwest Airlines Case Study Southwest Airlines prided themselves on their commitment to customer service and equality by offering a streamlined business model with an emphasis on simplicity and efficiency that has remained the same for the most part since the airlines’ inception in 1967. At the time of the case study‚ Southwest had been profitable for the past 28 years‚ an achievement many airlines are incapable of boasting due to the volatility of the airline industry. One
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Analysis of Key Strategies Stephanie Peete Embry-Riddle Aeronautical University Business Capstone MBAA-635 William Reed February 23‚ 2014 Analysis of Key Strategies When a company creates a strategic plan‚ it should reveal the future direction of the company. The strategic plan should outline the organization’s purpose‚ goals and the methods that will be used to accomplish those goals. The major key components of strategic planning are outlining the company’s vision and mission statements. The
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External Environment An organisation’s domain is its chosen environmental field of action. It is the territory that the organisation stakes out for itself with regard to products‚ services and markets served. This is also strongly affected by the organisation’s external environment. The external environment incorporates all the elements that exist outside the boundary of the organisation and have the potential to affect all or part of the organisation. Task Environment: The task environment includes
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Two Southwest Airlines Incidents. Two more similar incidents occurred in 2009 and 2011 to two Southwest Airlines Boeing 737-300 aircrafts. The fuselage ruptured in the similar areas due to corrosion and lap joint issues‚ but at a far lesser severity than that of Aloha Airlines Flight 243. The incidents occurred to Southwest Flight 2294 on July 13‚ 2009 and to Southwest Flight 812 on April 1‚ 2011‚ where both aircrafts made emergency landings safely with no injuries (Irving‚ 2011). Southwest Flight
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a- Define Marketing environment. The marketing environment represent a complex array of threats opportunities for the organization‚ and can sometimes seem difficult to categories. Generally speaking the marketing environment can be divided into two areas: the external environment and the internal environment. The external environment is concerned with everything that happens outside the organization‚ And the internal environment is concerned with those marketing factors that happen within the organization
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The Differences of Strategic Positioning Between Southwest Airlines Corporation and Continental Airlines Nowadays‚ Porter’s 5 Rules of Strategic Positioning as a most common business theory plays a significant role in operating companies and planning business activities. Southwest Airlines Corporation (Southwest) proves that clearly by its success. And the year-end results of Southwest marked 29 consecutive years of making profit (Govindarajan and Lang‚ 2002). I will elaborate how the Porter’s 5
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Southwest Airlines‚ Key Facts: Niche strategy. Concept: Concentrate in underutilized airports 1 type of aircraft fuel-efficient 737 (1994 more that 200 planes) Frequent‚ on-time departures Low cost fares‚ only 2 types of fares per root No seats assigned‚ no meals Point-to-point roots Higher equipment initialization‚ shorter turn-around times Competitive advantage: Cost structure "The workforce is dedicated to the company. They’re Moonies basically. That’s the way
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THE COMPETITIVE ENVIRONMENT OF VIRGIN ATLANTIC AIRWAYS Introduction The Virgin Atlantic Airways is a UK-based private international airline that started operation in 1982. Flying up to 20 destinations in North America‚ Asia and Africa‚ it is 51% owned by Virgin Group and 49% owned by Singapore Airlines (Wikipedia). It competes with other local and international airlines including British Airways‚ the biggest and leading in UK. In 2005‚ it posted $2.5B in sales and $40M net income
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they all invest in corporate communication initiatives to mold its image‚ communicate with internal and external stakeholders and sustain a long-term positive reputation. For example‚ on July 22‚ 2013‚ Southwest Airlines Flight 345 suffered a collapse of its front landing gear while landing. Their PR team did a great job on how to handle crisis through social media. After the accident happened‚ Southwest comes out and response
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General Environment Analysis for the Cathay Pacific Airlines With headquarter and airline hub located in Hong Kong‚ the general environment of Hong Kong has significant effect on Cathay Pacific. It is crucial to analyze the key trends and events of the six segments of Hong Kong general environment in order to adjust the firm strategy of Cathay Pacific. The six segments are sociocultural‚ demographic‚ political or legal‚ technological‚ economic and global. The Sociocultural Segment The value
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