Regulations and requirements for internal quality assurance in own area of practice: organisation policies and procedures e.g. health and safety‚ equal opportunities‚ recording and reporting‚ quality assurance strategy‚ contribution to internal reviewing processes/self-assessment review (SAR); regulatory bodies e.g. standards‚ levels‚ performance/assessment criteria‚ skills‚ knowledge‚ understanding‚ awarding organisation‚ SSC‚ Ofqual‚ Ofsted‚ employer‚ measure of accountability‚ benchmarking.
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Exploring Internal Stickiness: Impediments to the Transfer of Best Practice Within The Firm. The author wants to highlight problems with transfer of internal knowledge within firms and also disagree to previous beliefs of the cause for the lack of transfer‚ blaming knowledge related factors as the cause for this “internal stickiness”. The ability to transfer best practices internally is critical for companies to get a competitive advantage. The author analyzes “internal stickiness” of knowledge
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Internal customer essay The internal customer is not new‚ nor is it a purely public sector concept. The idea was first used almost forty years ago to describe different forms of administrative relationships within the private sector (Sayles‚ 1964). It stemmed from an understanding that in any organisation all staff are both the providers and receivers of services and‚ critically‚ if poor internal service exists‚ then the final service to the external customer will be diminished. The quality
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High school years should be a great experience‚ but many demands and rapid changes can make them one of the most stressful times of life. Students today face increasing amounts of schoolwork‚ a rapidly changing curriculum‚ assignment deadlines and exams; they worry about selecting careers and post secondary programs‚ and they must balance schoolwork with sports‚ hobbies and social life. They have conflicts with parents‚ friends‚ siblings; have to cope with unpredictable moods‚ concerns about appearance
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When we talk about thinking‚ then in today’s fast changing scenario‚ the younger generation become more practical‚ more wild‚ more assertive and ambitious then the older generation. Now days‚ “Success” become a buzz word in between the younger generation and younger generation is trying to achieve this word at any cost. Now‚ the question is arises that “What is the major reason behind this deep difference?” Lots of conclusions are also there but I think over ambition‚ greed of money‚ glamour world
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Institute of Accountants has approved this Guideline for publication. These guidelines have been adapted by the Internal Audit Committee of the Malaysian Institute of Accountants from the publication "Guidance for Internal Auditors" issued in June 1990 under the aegis of the Consultative Committee of Accountancy Bodies (CCAB) in the United Kingdom. These guidelines provide advice to internal auditors on the main issues and procedures which they need to consider as part of their work in both the commercial
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2005 annual report table of contents Letter From the Chairman Letter to Shareholders Gap Banana Republic Old Navy Forth & Towne Gap Inc. Direct Social Responsibility Financial Highlights Key Financial Statistics Gap Inc. Financials 1 2 6 7 8 9 10 11 12 13 14 letter from the chairman Fiscal 2005 was a year of progress as well as challenges. During a year where we had disappointing top line results‚ we still delivered solid earnings and focused on creating value for our shareholders by repurchasing
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introductory planning sheet to help identify how two organisations plan recruitment using internal and external sources. In this report I will be identifying how two organisations plan recruitment using internal and external sources. I will also be outlining the reasons for recruitment and the time and cost implications regarding each method. I have chosen Asda and River Island as my two organisations. Asda Internal Recruitment This refers to the filling of job vacancies from within the business‚ where
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ASSIGNMENT: "Gaps at any point in service delivery and design damage relationships with customers." Parasurama (1988)‚ Ziethmal (1990). In cite of this statement what gaps can occur in service quality and how can service marketing reduce them? (25) Knowing what customers expect is the first and possibly the most critical step in delivering service quality (Kotler 2000). Ziethmal et al (1988) propounds that the central focus of the gaps model is to close the all important the customer gap - the difference
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Fundamentals of Internal Auditing September 5-7‚ 2007 A Three-Day Tutorial Philadelphia‚ PA on Internal Auditing September 19-21‚ 2007 Las Vegas‚ NV Basics October 15-17‚ 2007 Houston‚ TX • Get a well-grounded foundation in the concepts of traditional and operational auditing November 5-7‚ 2007 San Francisco‚ CA November 12-14‚ 2007 • Gain proven tools and techniques for performing value-added audits in the era of Sarbanes-Oxley and PCAOB Boston‚ MA December
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