monitor and evaluate customer service to internal customers - Knowledge Questions 1. Understand the meaning of internal customer 1.1 Describe what is meant by internal customer Internal customers are people within your own organisation such as employers or colleagues who you provide a service for‚ e.g. 2. Know the types of products and services relevant to internal customers 2.1 Describe the products and services offered by own organisation to internal customers 3. Understand how to deliver
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1Achievement Standard Biology 91155 Demonstrate understanding of adaptation of plants or animals to their way of life Biology 2.3A 3 credits All animals including insects‚ fish‚ and mammals have adaptations in some form of internal transport that allow them to carry out their way of life. Adaptations such as the different structures of the transport of nutrients and wastes‚ the gas exchanges‚ and the support and movement of the animal all take part in how each of the different animals operate
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Internal Controls Internal controls are all the procedures and measures companies put in place in order to achieve two specific goals related to accounting (Kieso‚ Kimmel‚ & Weygandt‚ 2011). The first goal is the protection against loss of assets from various sources such as theft or accounting error (Kieso‚ Kimmel‚ & Weygandt‚ 2011). Companies‚ clients and shareholders must have assurance that there is suitable control over all business assets like inventory and bank accounts all the
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Case Study 2 – Internal Control TO: LJB Company President FROM: Andrea Johnson DATE: February 8‚ 2013 SUBJECT: Internal Control It is with great pleasure that we can provide you information and advisement on internal controls that will assist LJB Company with going public. We understand that you have communicated your concerns and expect that this report will assist you with deriving conclusions. This report will: 1. Inform you of any new internal control requirements in reference to
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Baldwin’s Blues In Sonny’s Blues the and the autobiographical notes of James Baldwin found in the book show the racism of the time and how subtle it is and how it becomes a part of a person once it is introduced to them. In the auto biographical notes Baldwin says‚ “I was forced to admit something I had always hidden from myself‚ which the American Negro has had to hide from himself as the price of his public progress; that I hated and feared white people. This did not mean that I loved black people;
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Organisations cannot operate without communication. Communication can take various forms but all forms involve the transfer of information from one party to others. It is also one of the things that most companies struggle with. A big part of the challenge is that there are so many different people you have to communicate with and it often has to be done in different ways. Communications are at the very heart of all business activity. So it is essential that people in a company assess such practices
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This report closely examines the Virgin Group’s corporate strategy / rationale and identifies the relationships namely of strategic nature within the Virgin Empire. Virgin’s value adding qualities shall be discussed and the main issues faced by Virgin shall be identified and categorically solutions recommended respectively. Corporate Rationale The Virgin Group comprises of an assorted mix of businesses. It has its “finger in every pie”‚ so to speak. The Virgin has group diversified into 200
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1. Describe the culture of Virgin group by seven dimensions of organization culture? Every company and organization whatever government or non-government are having their unique organization culture. So what is organization culture? ‘Organization culture has been described as the shared values‚ principles‚ traditions‚ and ways of doing things that influence the way organizational members act‚ and there are seven dimensions – attention to detail‚ outcome orientation‚ people orientation‚ team
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Blue Nile‚ Inc. “Stuck in the middle” of the diamond engagement ring market Vision and Mission “Blue Nile’s vision is to educate its customer base so that customers can make an informed‚ confident decision no matter what event they are celebrating. It wants to make the entire diamond-buying process easy and hassle-free. In addition‚ an important part of Blue Nile’s vision as CEO Diane Irvine said in a recent webinar with Kaihan Krippendorf‚ is for the company to be seen as the “smart”
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Regulations and requirements for internal quality assurance in own area of practice: organisation policies and procedures e.g. health and safety‚ equal opportunities‚ recording and reporting‚ quality assurance strategy‚ contribution to internal reviewing processes/self-assessment review (SAR); regulatory bodies e.g. standards‚ levels‚ performance/assessment criteria‚ skills‚ knowledge‚ understanding‚ awarding organisation‚ SSC‚ Ofqual‚ Ofsted‚ employer‚ measure of accountability‚ benchmarking.
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