Internal Customers: This means if one department‚ individual or process within an organization supplies another such within the same organization with goods‚ information or services then the latter is described as the internal customer of the former. For example‚ a dispatch department may be the internal customer of a packing department‚ which in turn may be the internal customer of the manufacturing process. External Customers: External customers are those persons who come from the outside to
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During an operational engagement‚ an internal auditor observes a large number of above-ground storage containers and a large amount of black emissions from a smokestack. The organization has an environmental safety department. The engagement is not designed to consider environmental concerns. The best course of action is to A. Make a note to consider environmental risk concerns when developing the engagement plan for the next year‚ but do not expand the scope of the existing engagement because
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Pessimistic 21 How employees prefer to receive messages that are Informal and optimistic 22 How employees prefer to receive messages that are Informal and Pessimistic 23 Preferred method of internal communications 24 Conclusions and recommendations 25 Conclusions 25 Recommendations 27 Website (Intranet) 27 Internal Newsletter 27 References 28 Appendices 30 Appendix A - Survey Questionnaire and Confidentiality Statement 30 Appendix B - Research Request Letter 30 Appendix C - Communication Tip Sheet 31
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An organization’s internal environment is composed of the elements within the organization‚ including current employees‚ management‚ and especially corporate culture‚ which defines employee behavior. Although some elements affect the organization as a whole‚ others affect only the manager. A manager’s philosophical or leadership style directly impacts employees. Traditional managers give explicit instructions to employees‚ while progressive managers empower employees to make many of their own decisions
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The Scarlet Letter: Internal and External Conflicts In the novel‚ the Scarlet Letter‚ there are four main characters‚ Hester Prynne‚ Pearl Prynne‚ Arthur Dimmesdale‚ and Roger Prynne Chillingworth. The story goes; Hester Prynne committed the sin of adultery with the minister of their Puritan Community‚ Arthur Dimmesdale‚ the community then condemning her to wear the scarlet letter “A” for the rest of her natural life. Pearl Prynne being the product of the two sinners. In the moment‚ when Hester
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Assignment 1: Auditors and Regulatory Oversight Desislava Tabakova ACC 403 – Auditing I Professor Ashley Braun Harper November 2‚ 2014 “Olympus Scandal” The Olympus Corporation scandal is one of the biggest scandal’s to break. Olympus Corporation‚ the Japanese maker of cameras and medical imaging equipment is a huge corporation that lasted over two decades. 1- Analyze the audit report that the CPA firm issued. Ascertain the legal liability to third parties who relied on financial
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Examining the Internal Environment: Resources‚ Capabilities‚ Core Competencies & Value Chain Analysis To be sustaining in the market‚ a company should encourage the knowledge of the internal environment that affecting the business. There are many internal factors that impacting the company’s performance. First is about the company’s strategy. How well is the company’s strategy working? Strategy should be transferred from up to down‚ so all the members in the organization know what strategy that
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MULTIPLE CHOICE—Conceptual 1. Which of the following is true about lower of cost or market? a. It is inconsistent because losses are recognized but not gains. b. It usually understates assets. c. It can increase future income. d. All of these. 2. The primary basis of accounting for inventories is cost. A departure from the cost basis of pricing the inventory is required where there is evidence that when the goods are sold in the ordinary course of business their a. selling price will
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BUSINESS ACCOUNTING INDIVIDUAL ASSIGNMENT Question 1 Tycoon makes and sells 600 toy cars per month. Each toy car is sold for RM40 each. Tycoon is currently producing at 60% of its full capacity. At this level of output‚ the total costs are RM22‚000 of which RM10‚000 are fixed. Required: a) Calculate the followings: • contribution margin per unit and ratio • breakeven in sales units and in sales value • Sales value in RM required to achieve $18‚000 profit
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CHAPTER 12 MULTIPLE CHOICE QUESTIONS 26. The capital budget for the year is approved by a company’s a. board of directors. b. capital budgeting committee. c. officers. d. stockholders. 27. All of the following are involved in the capital budgeting evaluation process except a company’s a. board of directors. b. capital budgeting committee. c. officers. d. stockholders. 28. Most of the capital budgeting methods use a. accrual accounting numbers. b. cash flow
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