Case No: 1 BPO – BANE OR BOON ? Answers: 1. Which of the theories of international trade can help Indian services providers gain competitive edge over their competitors? 1. Suggested Theory to gain dynamism and competitiveness in Operation A. Developing executive leadership at three levels top team‚ the personal development of individual executives as leaders and the Chief Executive Officer (CEO) B. Success Brand Development and Brand Strategy : An effective brand strategy will
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CLICK TO DOWNLOAD HRM590 Final Exam 1. (TCO A) Many people still believe that companies care little about human resource management compared to other revenue-generating departments. Explain why companies have this perception. Describe how you would convince the company’s leadership of the value of HRM. 2. (TCO B) If an employer asked you to review an employment decision to determine whether discrimination had occurred‚ identify the factors you would consider in that decision and describe
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Marketing Final Exam Study Notes Chapter 8: Developing New Products Product: anything that is of value to a consumer and can be offered through a marketing exchange -goods‚ services‚ place‚ ideas‚ organizations‚ people‚ or communities all create value Why do firms innovate? Innovation: the process by which ideas and transformed into new products 1. changing customer needs 2. market saturation 3. managing risk through diversity: a product doing bad can be offset by a product doing good
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separate national markets into one huge global marketplace is known as a) global market facilitation b) cross-border trade c) supranational market integration d) the globalization of markets The correct answer is d. Firms that are involved in international business tend to be a) large b) small c) medium-sized d) large‚ small‚ and medium-sized The correct answer is d. Which is not a factor of production? a) trade b) land c) capital d) energy The correct answer is a. The sourcing of good and services from
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IT 205 Final Exam Please use as a study guide as the test may not be the same! Grade 100% The answers in Green with a checkmark are the correct answers. 1. The fundamental set of assumptions‚ values‚ and ways of doing things‚ that has been accepted by most of a company’s members is called its: * Culture * Values * Environment * Atmosphere 2. The field that deals with behavioral issues as well as technical issues surrounding the development‚ use‚ and impact
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location can be utilized successfully to attract customers in a saturated market and against intensified competition. Customer loyalty leads to higher customer retention rate and to continuous business success even in situations where failure to satisfy customers would normally cause an early termination of business. Therefore the restaurant operation must focus not only on attracting first-time customers but also on developing long term relationship with customers. Customer loyalty allows increased price
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Cruises‚ i.e.‚ sea voyages for pleasure‚ offer passengers the convenience of an assigned cabin as they sail along a fixed itinerary that concludes at their original point of sea embarkation. Almost everything about the entire cruise industry is international‚ from the routes traveled to the use of flags of convenience to the locations of shipyards to the staffing of vessels. By far the largest cruise competitor is Carnival Corp.‚ which claims more than 40 percent of the global cruise market and owns
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Marketing 303-Final Review Sheet (Part I) Multiple Choice 1. The promotional mix 2.coupons 3. Strategy that stimulates more consumer demand for products 4. Different types of advertising 5. Different types of advertising 6. Ads in unconventional places 7. Coupons‚ premiums‚ contests‚ free samples‚ and frequent buyer programs 8. loyalty marketing programs 9. point-of-purchase promotion 10. personal selling versus advertising or sales promotion 11. Elaboration Likelihood Model of
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develop skills with which they will be able to demonstrate: • The ability to keep ‘up to date’ on legislative and regulatory matters and changes‚ and determine their effects on business performance‚ management planning and decision making Task Overview: “There is one and only one social responsibility of business – to use its resources and engage in activities designed to increase its profit so long as it stays within the rules of the game….” (Milton Friedman‚ 1970) a. From an accounting
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Winter 2012 – Web Programming Course – Final Exam – Instructor: Ali Fatolahi What is a session? 1) a. Specific address of the client b. The communication protocol between server and client c. An information interchange period between client and server d. A communication port How can you define keywords for your web site? 2) a. In a table b. Using the tag c. By writing keywords directly into tag d. Using the tag What attribute of the tag is
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