CUSTOMER RELATIONSHIP MANAGEMENT In TELECOM INDUSTRY 1.INTRODUCTION The most successful companies are those that focus on delivering exceptional customer value through one of three value disciplines‚ while being satisfied with simply meeting industry standards in the other two areas. These disciplines are: Operational excellence‚ Product leadership‚ and Customer intimacy. 1. Operational Excellence Companies attempt to find a combination of price‚ quality and ease of purchase that
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The internationalisation process of the firm - a case study Tomas Sylverberg - - Avdelning‚ Institution Division‚ Department Datum Date 2004-01-20 Ekonomiska institutionen 581 83 LINKÖPING Språk Language Svenska/Swedish X Engelska/English Rapporttyp Report category Licentiatavhandling Examensarbete ISBN ISRN Internationella ekonomprogrammet 2004/26 C-uppsats X D-uppsats Serietitel och serienummer Title of series‚ numbering ISSN Övrig rapport ____ URL
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3G - Mobile Technology in Education Dr.R.Sivakumar Assistant Professor Education Wing - DDE Annamalai University Email: rsk_edutech@yahoo.co.in Abstract Mobile phone based educational learning system has the basis of Educational Technology Competency Standards for Teachers‚ tracing by demand of improving teachers’ educational technology and with the focus of making up knowledge and capacity building. Mobile Learning has become another very important complement to the traditional ways of
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Background Like many companies‚ Digi salespeople relied on homegrown processes to manage customer. These methods led to common problems associated with sales information that is not centralized. Digi faced challenges understanding the status of opportunities‚ inputting data manually into multiple systems‚ tracking proposal approval status and lines activation status‚ and tracking the success of marketing campaigns. “Management did not have a complete view of what was going on in the sales
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Technology innovations in Afghanistan Afghanistan is one of the developing countries situated in Asia‚ the people of this country have faced wars and revolutions many times due to which they were not able to progress rapidly but after year 2000 onwards‚ UN has helped a lot the people of Afghanistan in every sphere specially in the cases of progress and prosperity which also includes the introduction of different kinds of technology innovations. We have many examples just like 3G technology
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to authority of Airtel & Vodafone for providing me the information. CONTENT 1. Acknowledgement 2. Contents 3. Declaration 4. objectives of the study 5. introduction of the topic • Telecom sector in India • Airtel • Vodafone • Background • Company profile of Airtel • The magic • Comparison between marketing strategy of Bharti Airtel and Vodafone 6. Research Methodology
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Internationalization of General Motors This paper examines the expansion of General Motors overseas in its various phases‚ as well as triggers for internationalization and the problems faced during the process. The paper also considers what benefits have been achieved through international growth‚ and how the company can be classified with regards to Bartlett and Ghosal’s 4 typologies. Finally‚ the paper discusses the concept of a “world car‚” meeting the demands of customers across the globe
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Honda’s Internationalization Process Honda is a multi-national company that manufactures a range of products including automobiles‚ motorcycles and lawn mowers. Established in 1948 and becoming one of the leading manufacturers in the world‚ it has 119 production facilities in 33 countries that supply Honda products to nearly every country in the world. How has it internationalized operation? An answer to this question will be given by showing Honda’s strategies in the process of internationalization
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Benchmarking: An International Journal Emerald Article: Benchmarking of Indian mobile telecom operators using DEA with sensitivity analysis Vineeta Nigam‚ Tripta Thakur‚ V.K. Sethi‚ R.P. Singh Article information: To cite this document: Vineeta Nigam‚ Tripta Thakur‚ V.K. Sethi‚ R.P. Singh‚ (2012)‚"Benchmarking of Indian mobile telecom operators using DEA with sensitivity analysis"‚ Benchmarking: An International Journal‚ Vol. 19 Iss: 2 pp. 219 - 238 Permanent link to this document: http://dx
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ZARA-Internationalization Analysis When it comes to internationalization strategies‚ ZARA is the perfect case to look at. By putting in practice a set of different strategies‚ ZARA has accomplished great positioning worldwide and is one of the most recognized brands in the apparel market. Listed below are the main internationalization strategies ZARA has used to become one of the leading clothing brands in the world. Operating Filial When ZARA first started opening stores outside of Spain
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