INTRODUCTION Customer satisfaction is an important factor of every organization .the market should measure and monitor satisfaction on going basis when a person satisfied of product‚ he gets more than what he expected .In this project deals only the customer satisfaction on Airtel service According to Philip Kotler‚ “satisfaction is a person’s feelings of pressure or disappointment resulting from product’s perceived performance (outcome) in relation to his or her expectations. Customer satisfaction is the
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Abstract His Way Internet Café uses a manual system for monitoring the time-in and time-out of every customer and for recording the services and the amount they purchased; therefore as the proponents‚ we would like to propose a computerized time monitoring and sales system that was developed through the studies we conducted. This system provides an efficient and effective way of monitoring the time-in and time-out of every customer of the Internet Café and recording their other
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Beano’s Cafe‚ one of the most successful and popular cafe chains in Egypt‚ has branches throughout the country including locations in Cairo‚ Alexandria‚ and Giza. At Beano’s‚ customers can enjoy excellent quality coffees‚ soft drinks‚ shakes‚ and infusion drinks‚ as well as a wide variety of sandwiches‚ hot meals‚ and desserts. Beano’s Cafes aim is to offer its customers a convenient‚ relaxing place where they can purchase food and beverages of a high quality at an affordable price. The cafes have
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Abstract Internet banking is still at infancy stage in the world. Many studies focused on usage of internet banking but many factors on non-usage were overlooked. This research was carried out to validate the conceptual model of internet banking. The causes were identified and researched through correcting the causative factors so that internet banking can be used by more people. This will help the banking operations to be more cost effective. The research is focused on what are the customer’s
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To: Jacqueline CEO Persuade Café Intranet From: CC: Division Manager Date: October 6‚ 2014 Re: Suggested Improvement Plan Hello Jacqueline‚ I have had the chance to review the information you presented on how to improve Persuade Cafes profits and Stock prices. I would like to take this opportunity to discuss a few changes that I believe are necessary to make‚ in order for Persuade Café to operate at a profit and increase year over year sales as well as continue to please clients it serves. After
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Report on Koi Cafe in Singapore (Assignment1 of Introduction to marketing) For Lecturer LEE KENG MUN By DouZi 110097E Date of Submission: 29 November 2012 1.0 The description of Brand/Company -Brand: The brand I choose is KOI cafe. KOI Cafe is an overseas franchise from the land of bubble tea‚ Taiwan. The popular drink was invented in Taiwan. Via word of mouth and the power of internet broadcasting‚ KOI cafe has gained a rather strong following of loyal customers. However‚ most important
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Extension Counters. The Bank has a network of over 4055 ATMs providing 24 hrs a day banking convenience to its customers. This is one of the largest ATM networks in the country. The Bank has strengths in both retail and corporate banking and is committed to adopting the best industry practices internationally in order to achieve excellence. CUSTOMER SATISFACTION IN AXIS BANK CORPORATE SOCIAL RESPONSIBILITY (CSR): As an integral part of society‚ the Bank is aware
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Cyber Café: its rules and regulation and crime in cyber café around Bangladesh. 2222222235555678891314171719 | Index Abstract ………………………………………………………………………...………. 1. Introductory part ………………………………………………………….……..…. 2.1 Aim of the study ……………………………………………………….... 2.2 Object of the study ……………………………………………...……….. 2.3 Methodology ……………………………………………………….......... 2. Definition ……………………………………………………………………
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Influences of Service Quality on Customer Satisfaction and Customer Loyalty in Restaurant Industry in Malaysia. Name: Ho Choon Min Student ID: 012010030285 Research Project Proposal Supervisor: Dr. Arun Kumar Tarofder TABLE OF CONTENTS 1.0 Introduction.......................................................................................................1-2 2.0 Background of Research..................................................................................2-3 3
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Pages 2-3 Café Fusion questionnaire and diagrams Page 4 Policies and improvements Pages 4-7 My personal experience in Café Fusion Page 7 Benchmark (what the café will strive to be like) Pages 8-9 Changes and developments Pages 10-11 Conclusion Page 12 Bibliography Page 13 I have been hired as the front of house supervisor in the established venue of Café Fusion. I will be attempting
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