question: Comparative study and analysis of customer satisfaction from various services provided by different banks (Both private as well as Nationalize banks) 1.2 Objective: 1.2 A Primary objective: :-To study satisfaction level of customers of different banks with respect to various services provided by banks. 1.2 B Secondary objectives: :- To study the unique services provided by banks ‚ if any and to study customers response in this respect :-To study the contemporary issues in banking
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interested in working for your organization and have attached my “Resume” for your consideration. I have done BBA.(Hon’s) with majors in “Human Resource Management” from International Islamic University Islamabad‚ Pakistan. In summer 2010‚ I have done Internship in PTCL Headquarter (Pakistan Telecommunication Company Limited). I worked under the supervision of GM (Administration and Maintenance) which helps me a lot in learning many things as my work was associated with‚ purchasing of stationary and furniture
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Performance Appraisal for Teams Agencies are required by the Government Performance and Results Act of 1993 to establish program goals and report organizational performance to stakeholders‚ including the Office of Management and Budget and the Congress. This creates pressure to use methods that improve organizational performance and maximize goal achievement. Using teams to accomplish the work— and effectively managing team performance— is one of the methods that many organizations have chosen.
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dominated by government owned institutions. It has accommodated the financial needs of the government‚ public enterprises and private sectors (Khan‚ 1995; Khan and Khan‚ 2007). Public sector dominancy‚ among others‚ lead to inefficiency in the banking sector (Haque‚ 1997). The economic efficiency of the banks remained low that led to low savings and investment in the private sector which resulted in low growth (Khan and Khan‚ 2007). These problems include concentrated ownership of financial assets
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“ CONTRIBUTION OF FOREIGN EXCHANGE DEPARTMENT IN THE NET PROFIT OF EXIM BANK ” Prepared for Alamgir Hossain Lecturer M. H. School of Business‚ Presidency University. Prepared By Harun-or-Rashid Howlader ID.082 116 025 Course Code: INT-495 M. H. School of Business Presidency University date of submission APRIL 23‚ 2012 Letter of Transmittal
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The organization which I am doing my internship project is Office Depot OfficeMax. OfficeMax was an American office supplies retailer founded in 1988. Core values of OfficeMax is integrity & accountability‚ think company & customer first‚ teamwork & trust‚ focus and discipline‚ and sense of urgency. It is now a subsidiary of Office Depot. My clients for this project are employees working at OfficeMax in Skokie‚ IL. There are seven OfficeMax’s in Illinois. For this project I would only be assisting
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2010 Citibank: Performance Evaluation In 1996‚ Citibank was an emergent banking institution attempting to increase its market share in the competitive Los Angeles area. In order to do so‚ the bank’s strategy was to focus slightly less on their financial growth‚ and much more on providing “a high level of service to its customers”. Management viewed this paradigm shift as “critical to the long term success of the franchise”. To implement these changes‚ a new Citibank employee performance assessment
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THE PERFORMANCE EVALUATION PROCESS A. SUPERVISORS SHOULD: 1. Translate organizational goals into individual job objectives and requirements. 2. Communicate their expectations regarding staff performance. 3. Provide feedback to staff. 4. Coach the staff on how to achieve job objectives and requirements. 5. Diagnose the staff’s relative strengths and weaknesses. 6. Determine a development plan for improving job performance and
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COMSATS Institute of Information Technology‚ Lahore Department of Management Sciences Internship Report Format Report should be composed and written in M.S. OFFICE (Microsoft word‚ Excel etc) Report writing instructions: Page size: A4 Font size: 12 Font name: Arial Font color: Black Line spacing: 1.5 Margins: 0.75” (Left & Right) Header & Footer: 0.75” Gutter: 0.5” Footnotes: Where ever applicable Index: Must include copy of the original forms used in the organization.
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CASE “Citibank: Performance Evaluation” Harvard Business School 9-198-048 rev: October 14‚ 1999 The Performance Scorecard: a strategic management tool Frits Seegers‚ President of Citibank California‚ is convinced that “in a competitive marketplace where businesses compete for customers‚ customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy”1. Fulfilling customers’ expectations is a critical issue for the long term business sustainability
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