INTELLIGENCE Emotional intelligence is a form of intelligence relating to the emotional side of life‚ such as the ability to recognize and manage one’s own and others’ emotions‚ to motivate oneself and restrain impulses‚ and to handle interpersonal relationships effectively. Emotional intelligence is originated by Daniel Goleman‚ psychologist‚ denoting the cluster of traits/abilities relating to the emotional side of life. The major components of emotional intelligence: knowing our own emotions
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Edith Cowan University Research Online EDU-COM International Conference Conferences‚ Symposia and Campus Events 2006 The Integration of Professional Communication Skills into Engineering Education Dorthy Missingham University of Adelaide Originally published in the Proceedings of the EDU-COM 2006 International Conference. Engagement and Empowerment: New Opportunities for Growth in Higher Education‚ Edith Cowan University‚ Perth Western Australia‚ 22-24 November 2006. This Conference
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project it became necessary to familiarize myself with medical terminology in order to communicate with staff about data fields that were to be included in the database. Other duties required me to interact and communicate effetely with doctors and nurses. Understanding medical terminology was essential in order to perform my duties at a high level. These duties and tasks routinely exposed me to medical terminology and health care issues. KSA # 2: Knowledge of computer software (e.g.‚ VISTA
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The attributes of the learners and how they can help the learners to be successful in an online learning environment Education of children is compulsory‚ formal and standardized. Adult learning is voluntary and intentional. The purpose of adult education is the independent self-directed learner. Adults tend to resist a learning process which is incongruent with their self-concept as autonomous individuals and does not correspond to their needs and interests. Adults focus on direct application
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LEADERSHIP SKILLS ASSIGNMENT: Introduction: For the purpose of this assignment I shall focus on an issue within my workplace whereby my leadership skills presented as a focus point. My job involves working as a team leader for a busy community nursing service within a well populated urban area. The team comprises of a varied skill mix ranging from band 3 to band 6‚ some who are relatively new to the environment and others who have many years experience. In recent years there has been a rapid increase
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Interpersonal Self-Reflection It all depends on the situation and who all is involved when affinity comes into play in my life. I love all my family‚ friends‚ and co-workers‚ but when it comes to a certain person of those groups‚ I tend to show more appreciation to that person more than another person. Certain times‚ stories‚ and dramas all bring out a different side of me and depending who else is involved. My dad is a truck driver and only comes home about once or twice a month. We never
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Interpersonal Process Theory is a relational approach to psychotherapy that centers on the relationship‚ or working alliance‚ between the client and the therapist (Teyber‚ 2000). This theory stems from the premise that problems are interpersonal in nature and central to the theory is the belief that the working alliance is the primary vehicle for change in the client. Such change occurs by way of a corrective emotional experience (CEE)‚ which is made possible by an effective working alliance that
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FUNDAMENTALS OF COMMUNICATION SKILLS 1 Elucidate on how to write a business letter (2 marks)‚ and include principles of writing letters (2 marks)‚ structure of a business letter (4 marks)‚ and types of a business letter (2 marks). Answer : Writing a business letter : Know the format. Whatever the content of your letter‚ there are a few business standards to follow regarding the way it looks. Business letters should be typed and composed in a common font such as Arial or Times New Roman. Include
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Negotiation Skills Introduction Everybody negotiate in his or hers personal and professional lives and it is an important part of the competitive modern life. Negotiations can occur over dealing with people‚ business contracts‚ official matters‚ service‚ buying products and relationships. As James Poon (1998‚ p. 41) expressed that negotiation is a basic human activity. The world is like a giant negotiating table that person can negotiate many different things in different situation. Definitions
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INTERVIEW SKILLS What is an Interview? An interview is a face-to-face meeting‚ especially for the purpose of obtaining a statement for assessing the qualities of a candidate. It further‚ indicates a physical meeting of people with two possible objectives: * To obtain a statement or opinion – as is done when film stars are interviewed to get their views on any particular role‚ or when the prime minister is interviewed to get statement on the result of his discussion with another political leader
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