Receptionist: Hotel Serusa here. Good morning. Can I help you? You : Yes‚ please. I would like to book two double rooms for three days. Receptionist: When do you need the rooms? You : I would like to reserve the rooms from 12 May to 14 May. Receptionist: Could you please hold on for a minute? I’ll have to check the reservations first. You : Yes‚ of course. Receptionist: Let me see. Yes‚ you are in luck. There are two rooms available. What name shall
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Relationship of training with Employees’ Performance in Hoteling Industry Case of Pearl Continental hotels in Pakistan Fakhar Ul Afaq1‚ Anwar Khan2 Abstract One of the most important aspects in the contemporary hoteling industry is employees’ acquaintance with new methods and techniques of Hotel management through training. In fact training is formal as well as an informal process‚ which is carried out for improving the performance of employees. Therefore the implementation of an effective training
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the latest Property Management System for hotels. Ana is enthusiastic about updating and adopting front office applications for Reservations‚ Registration‚ Room status‚ Posting‚ Call Accounting‚ Checkout and Night Audit. Lorraine is sure the marketing and sales applications will help her department be more efficient. Both realized the cost involved in obtaining module for a Property Management System. Assuming Ms.Margret Chu‚ General Manager of the Times Hotel is willing to consider the purchase of
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In ¡°The Blue Hotel‚¡± Stephen Crane uses various provocative techniques to ensure that the setting adds to the richness of the story. ¡°The Blue Hotel¡± is set in a cold Nebraska town at the Palace Hotel in the late 1800¡¯s‚ but there is more to setting than just when and where a story takes place. In a written work‚ it is the author¡¯s job to vividly depict events in order to keep the reader¡¯s attention and to create colorful mental images of places‚ objects‚ or situations. The story is superbly
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I recently along with my best friend- checked in for a 2-night stay in the Fota Island Resort. We were on a short relaxing break away from a Sunday to Tuesday. Upon arrival the lobby of the stunning and luxurious hotel‚ we we’re pleasantly welcomed by a very mannerly receptionist at the front desk. It was just after 7:30pm we arrived and en route to our room‚ we both remarked on the lovely fragrance smell that filled the hall. After dropping our luggage at the room. We quickly decided to venture
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Hotel Rwanda is a 2004 American drama film directed by Terry George. It was adapted from a screenplay written by both George and Keir Pearson. Based on real life events in Rwanda during the spring of 1994‚ the film stars Don Cheadle as hotelier Paul Rusesabagina‚ who attempts to rescue his fellow citizens from the ravages of the Rwandan Genocide. Sophie Okonedo and Nick Nolte also appear in principal roles. The film‚ which has been called an African Schindler’s List‚[3] documents Rusesabagina’s acts
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Interpersonal Conflict Case – Assignment The dispute occurs between Robert‚ who is my boss and I. Two weeks before the conflict‚ I ask Robert for a one week-holiday‚ and he gave me his consent to have this break. I have been on time and did my best for this company from day one. I didn’t have any day off since I started working here six month ago. I purchased my flight ticket‚ booked my hotel room‚ planned my trip and committed with my friends and family. However‚ the day before the journey‚
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Introduction Interpersonal communication is vital to humans and is used in everyday situations. “Interpersonal communication refers to face-to-face communication between people” (35)‚ according to West and Turner (2007)‚ authors of Introducing Communication Theories. West and Turner explain that exploring how relationships form‚ the upholding and continuation of these relationships‚ and the end of relationships‚ are the main characteristics of interpersonal context. Interpersonal communication began
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John and Heather Heat: Letter of Advice Instructor: Enrique Vasquez COM200: Interpersonal Communication Olevia Johnson September 5‚ 2012 Introduction: Dear John and Heather Heat‚ My name is Olevia Johnson and I am going to be giving you a little advice on how you should communicate with one another in your new marriage. I am going to address the way you should properly use interpersonal communication with one another on a healthy daily basis. I want to address in this letter: Understand
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Prof. Swartz English 100 4 October 2011 Hotel Rwanda‚ Terry George’s 2004 film about the Rwandan genocide‚ is caught in a situation with other genocide films that leads to some viewers to object to it while others are strongly drawn to it and everything between these two extremes. That situation is one where some find that the film fictionalizes and understates its events whereas others find that it represents a gateway through which the audience learns more about the relatively overlooked genocide
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