Teletech Corporation 1. What is a hurdle rate? How do you use it in a project evaluation? Hurdle rate is the minimum amount of return on a project the company is willing to accept before starting a project. It is used in project evaluation to evaluate the amount of return on the project. A common method for evaluating the hurdle rate is apply the discounted cash flow method to the project‚ like net present value. 2. How does Teletech Corporation currently use the hurdle rate? They used
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Background Headquartered in Texas‚ Teletech Corporation operates under two main business segments: the Telecommunications Services segment‚ providing various telephone services to business and residential customers and the Products & Systems segment‚ which manufactures computing and telecommunications equipment. In late 2005‚ the Securities & Exchange Commission revealed that billionaire Victor Yossarian acquired a 10% stake in Teletech and demanded two seats on the board of directors. He felt
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Teletech has two business segments‚ Telecommunications Services and Products and Systems unit‚ for the last couple of months senior management at Teletech Corporation had been discussing returns. However‚ only until they received the letter from Victor Yossarian did they decide to spin into action and review the company’s returns‚ the hurdle rate that was being used company wise and not by business segments‚ the annual capital budget situation‚ the review of new possible policies‚ and finally they
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2. TELETECH CORPORATION 1. How does Teletech Corporation currently use the hurdle rate? Currently Teletech uses a single hurdle rate for both their Telecommunications Services and Products and Services divisions. The hurdle rate is the cost of capital based on an estimate of the corporation’s WACC. 2. Please estimate the segment WACCs for Teletech (see the worksheet in case Exhibit 1). As you do this‚ carefully note the points of judgment in the calculation. Corporate Telecommunications
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1. The top management of Teletech Corporation was applying 9.30% as a hurdle rate to all capital projects and as a performance evaluation‚ regardless of the business units. 2. Corporate Telecommunications Services Products and Systems MV asset weights 100% 75% 25% Bond rating A- / BBB+ A BB Pretax cost of debt 5.88% 5.74% 7.47% Tax rate 40% 40% 40% After-tax cost of debt 3.53% 3.44% 4.48% Equity beta 1.15 1.04 1.39 Rf 4.62% 4.62% 4.62% Rm
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1. Teletech Corporation currently uses its hurdle rate to measure its economic profit and NPV. It is used to measure value creation‚ and providing information on each unit’s performance for investors. Teletech’s current practice of “one size fits all” hurdle rate is not the best practice because each division has its own risks and nature of operations. Therefore‚ each division’s profitability should be compared to that division’s own WACC. 2. See attachment 3. According to Rick Phillip’s
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Over the Hurdle Executive Summary Currently‚ Teletech Corp. is using a single corporate hurdle rate to evaluate its investment decisions in its products and systems segment as well as its telecommunications segment. Using only one hurdle rate doesn’t take into account the risk that the company faces within each segment. Investors demand higher returns for riskier investments. Victor Yossarian is concerned about the low returns for the high risk in the products and systems segment‚ this is
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Analysis Teletech is a business process outsourcing multinational Organization‚ founded in 1982 by Kenneth D.Tuchman and headquartered in Englewood‚ Colorado. Teletech provides services for customer management‚ transaction-based processing‚ database marketing services‚ professional sales and eCommerce. Teletech operates in diverse industries of Automotive‚ Communications and Media‚ Financial Services‚ Government Services‚ Healthcare Services and Technology. The firm is based in 17 countries with
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Case Synopses Philips versus Matsushita: The Competitive Battle Continues 10/01/13 Philips and Matsushita add together more than two hundred years of history in the high technology consumer electronics industry. During this period both companies followed contrasting strategies and experienced disruptive changes in its environment forcing them to review‚ adapt and implement new corporate strategies. The following case synopsis focus on how these companies developed different organizational
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planning processes and in the risk consideration. To tackle these problems the assistant to the firm’s vice president suggests a target capital structure of 45% debt in every division and differing hurdle rated for low‚ average‚ and high risk projects. This paper critically reviews the different suggested measures and finally proposes measures that should be taken to improve the performance of the Randolph Corporation. Divisional Hurdle Rates To estimate the hurdle rates for every division of the
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