Introduction to Strategic Management Prof. Li Choy Chong Chair of International Management (South East Asia) and Director‚ Asia Research Centre‚ University of St. Gallen‚ Senior Advisor‚ Office of the Economy‚ Canton of St. Gallen‚ Switzerland Executive Director‚ ASEAN Learning Network September 2012 Introduction to Strategic Management - Understanding the Concept - A Definition - Common elements in successful strategy - The Basic Framework: Link between Firm and its environment
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1.0 INTRODUCTION TO CONTRACT MANAGEMENT A contract is an agreement having a lawful object entered into voluntarily by two or more parties‚ each of whom intends to create one or more legal obligations between or among them. The elements of a contract are "offer" and "acceptance" by "competent persons" having legal capacity who exchanges "consideration" to create "mutuality of obligation. i.e. 1. Offer and Acceptance 2. Competent Persons 3. Consideration 4. Mutual Obligation 5. Lawful
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Introduction Prof. Christian Terwiesch Operations in a Restaurant Prof. Christian Terwiesch Operations in an Emergency Room Prof. Christian Terwiesch Operations from the Perspective of the Customer Prof. Christian Terwiesch Four Dimensions of Performance Cost Quality ▪ Efficiency ▪ Product quality (how good?) ▪ Process quality (as good as promised?) Variety Time ▪ Customer heterogeneity ▪ Responsiveness to demand Important for - Performance measurement
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get rid of. • List the things you can do to get rid of negative habits and build positive ones. • Define a salesperson. • Define selling. • Why you intend to enter/not enter into the profession of marketing/selling? • How is selling both a science and an art? WHY HAS SELLING BECOME A BIGGER CHALLENGE TODAY THAN IT WAS YESTERDAY? • Today a buyer has more options. • Competition has also become intense and sophisticated. • Media has made people more knowledgeable and aware. • The
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Introduction to Operations Management Contents: 1- What Is Operations Management (OM)? 2- OM Decisions. 3- Contributions of OM to the society. 4- The emergence of OM. 5- The Ever-Changing World of Operations Management. 6- Historical Development of OM. 7- The Main Challenges Face OM (+ in Sudan) – “ASSIGNMENT” 1-What is Operations Management? 1- Operations Management (OM) is the management of the direct recourses that are required to produce and deliver an organization’s goods
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INTRODUCTION: A.Development Management brings together expertise in political science‚ economics‚ management studies and public administration to engage in problems relating to the institutions and organizations of development. The analytical focus of research is on the institutional roots of developmental and anti-developmental processes‚ and the roles and effectiveness of the local‚ national and international organisations that drive development forward. Development management deals with the
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Introduction Organisational aims Production system as a process Operations Management Introduction Organisational aims Production system as a process Examples Operations Management v1.0 Needs Logistics & Distribution Information Systems ty ty Safe gn reen gnE gniireeniignE 2 Introduction Organisational aims Production outcomes What is a Product? • Need-satisfying offering of an organization – Example • Procter & Gamble does not sell laundry detergent
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concept of management is universal and very old. That is why different views have been expressed about its nature by different writers from time to time. The continuous and rapid development of management principles and practices in organization has changed the nature of management. The main points of view about the nature of management are given below: Management as an Art‚ Science or Both A lot of controversy arises whether management is an art or science or both. It is said that the management is the
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Distribution Management Introduction to What do we mean by Logistics? • Logistics concerns itself with the movement of the physical flow which begins with the source of supply and ends at the point of consumption. • Logistics is also concerned with: • • • • • • • Plant and warehouse location Inventory levels Production scheduling Materials management Storage Customer order processing Inwards and outwards freight and • Distribution channels. History of warehouse • In early writings
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Solutions Manual to accompany Company Accounting 10e prepared by Ken Leo John Hoggett John Sweeting Jeffrey Knapp Sue McGowan © John Wiley & Sons Australia‚ Ltd 2015 Chapter 2 – Financing company operations REVIEW QUESTIONS 1. Explain the nature of a share. Distinguish between an ordinary share and a preference share. Basically‚ a share represents ownership of a portion of the share capital of a company. Also note the discussion in Chapter 1 of the text concerning the relationship
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