Contemporary Hospitality Industry Assignment 1 Task 1 Understand the current structure of the hospitality industry 1.1 Demonstrate the diversity of the hospitality industry explaining how it has achieved its current complexity‚ scale and scope.Your answer maybe made more clear by using specific examples. The hospitality is all about to satisfy the customers ‚ welcoming them and make them feel special.The hospitality industry
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Make a reflection about the video “front desk first impression unprofessional segment” A front desk agent handles office duties for a company or office. Front desk agents greet visitors‚ answer phones‚ schedule appointments and‚ in some instances‚ provide security. Since the front desk agent is often the first person a visitor sees‚ she must be professional‚ courteous and able to provide the necessary assistance. But in this video you can clearly see that the man is very unprofessional in
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Chapter 7 Question reviews: 1: Why do hospitality firms need to advertise? What factors should be considered when planning an advertising strategy? Hospitalities firms advertise for a number of reasons: Advertise reach a vast audience. Advertising is relatively inexpensive. Advertising prompts audience response Advertising demonstrate competiveness 2: what types of media are available for print advertising‚ and what are the advantages and disadvantages of each type? Print advertising:
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facets to the hospitality industry‚ few are more important the transportation. Without a way for tourists to get from their homes to destinations far out of reach of a car‚ there simply is no travel. As technology advances in transportation rules and regulations must keep up to ensure the safety of the general public as more than 822 million passengers are transported to and from destinations around the United Sates each year. One major law that has had a huge impact on the hospitality industry is
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IMPACT OF GLOBALIZATION ON HOSPITALITY AND/OR TOURISM INDUSTRY Globalization refers to the increments in the relationships of the people‚ industries‚ culture and various activities of economy. The term Globalization refers to the economics and all the global distribution of the production of goods and service which ultimately reduces the barriers of international trade like export fees‚ import quotas and various other tariffs‚ Cowen (2003). The Globalization has contributed to the growth of economy
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Environmental‚ Health‚ and Safety Guidelines TOURISM AND HOSPITALITY DEVELOPMENT WORLD BANK GROUP Environmental‚ Health‚ and Safety Guidelines for Tourism and Hospitality Development Introduction The Environmental‚ Health‚ and Safety (EHS) Guidelines are technical reference documents with general and industryspecific examples of Good International Industry Practice (GIIP) 1. When one or more members of the World Bank Group are involved in a project‚ these EHS Guidelines are applied as required
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Hospitality Business Development Essay Matriculation no. 40071909 Module no. – TMS09801 Date – 30.03.2012 Paper ID- 15870080 Word count-1387 “ Knowing your customers – actual and potential – and your competitors is essential to the development of strong businesses” (Hassanien‚ Dale & Clarke‚ 2010‚ p.84). Evaluate this point of view within the context
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04/11/2014 Introduction Nowadays‚ tourism‚ hospitality and events have grown to become an indispensable part of people’s life‚ this is an important chance for these industries to improve and develop the status. Furthermore‚ tourism‚ hospitality and events industries is typical experience which focus on customer’s experience based on mental and material progress which offered by supplier. As a manager of tourism‚ hospitality and events industries should learn about essence
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Competing values in the culinary arts and hospitality industry Leadership roles and managerial competencies Michael W. Riggs and Aaron W. Hughey Abstract: It is important that education and training programmes align with the needs of the professions they are designed to support. The culinary arts and hospitality industry is a vocational area that needs to be examined more closely to ensure that the skills and competencies taught are those that will actually be needed when students matriculate
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1. Developing Web sites In 2010‚ American hotels spent about $2.7 billion on online travel agency commissions. To avoid spending money on these commissions‚ hotels are working to increase direct bookings by developing their own Web sites and encouraging travelers to choose direct bookings. Hoteliers should focus on ensuring that hotel Web sites have “fresh content‚ rich media and frequent promotion updates” to increase their online hotel bookings. 2. Increased focus on content marketing Marketing
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