Introduction Operations management concerns with managing of resources that directly produce the organization’s service or product. These resources are brought together by a series of processes so that they are utilized to deliver the primary service or product of the organization. Thus‚ operation is concerned with managing resources through transformation processes to deliver service or products. (Rowbotham‚ Galloway and Azhashemi‚ 2007) With an effective operation management‚ cost could be reduced
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Hospitality Industry Knowledge 1. List six sources of current industry information: - Media: Such as newspapers‚ television‚ magazines and radio. The media publicises current information‚ trends developing and any government initiatives. - Customers: By doing customer questionnaires this can inform enterprises as to what they need to improve‚ as well as which staff are working well. - Information services: For example the Australian Bureau of Statistics and Tourism NSW (all these services
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Hospitality in the Odyssey The reason Odysseus has taken so much time to reach back to Ithaca is associated with the greek term Xenia‚ but this element in literature called Xenia can also be helpful for one’s survival. The greek term Xenia refers to hospitality‚ meaning giving anyone respect with food‚ shelter or any need. To the Greeks at the time hospitality was a large way to show respect and to gain respect from neighbors and other civilians. Greeks believed the gods wanted them to show hospitality
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In The Odyssey the reader learns about what the Greek people valued by learning that they valued hospitality no matter who you are‚ and lineage. The story shows the reader that if someone is found in a situation in which they do not know someone‚ the host should be hospitable and help the stranger with what he or she needs. Also‚ the idea that where someone comes from‚ who their father is ‚ and who is their family is determines how they should act and what they are like. The Odyssey Shows many examples
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Current issues in Hospitality 1 of 3 In this report I am going to research how healthy eating affects the hospitality industry. I will use a number of different research methods to see how much my issue has changed the industry. I will also state why I chose this issue and will justify my reason for my topic. Within this report I will describe the 7 different types of research I will use; • Intervention • Non-intervention • Action research • Primary sources of information • Secondary sources
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treat him like he is family‚ this concept is known as hospitality. In this epic poem this theme is constantly shown by some of the main characters and other characters too. Most forms of hospitality are good but at times there is also bad hospitality shown. Both positive and negative examples of hospitality exist in The Odyssey; Homer uses both these examples to suggest that good hospitality shows loyalty and nobility to others while bad hospitality shows that that person does not care about
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Hospitality--An Essential Trait “If I have found favor in your eyes‚ my lord‚ do not pass your servant by. Let a little water be brought‚ and then you may all wash your feet and rest under this tree. Let me get you something to eat‚ so you can be refreshed and then go on your way—now that you have come to your servant.” When two angels passed the door of Abraham’s tent‚ he immediately pleaded the men to stay at his place. He also brought water to wash the men’s feet and ordered the servant to prepare
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1. Briefly explain the functions and key characteristics of each of the above noted sectors of the hospitality industry and related industries Accommodation: the key characteristics of a resort manager is to ensure reception is ran appropriately‚ opening and closing at correct times‚ with high levels of customer service during all hours of business. A resort manager must be actively involved in recruitment and compile with department rosters‚ and most of all must implement work place health and
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HOSPITALITY INDUSTRY AND THE MALAYSIAN COMMUNITY Hospitality industry is a broad category of fields within the service industry that includes lodging‚ event planning‚ theme parks‚ transportation‚ cruise line‚ and additional fields within the tourism industry. Besides‚ hospitality industry is the major industries in Malaysia which is one of the most interesting and challenging industries to work in and offers a wide range of job and career opportunities and an endless variety of places to work in
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people may have offered hospitality initially‚ in fear/honor of Zeus or just in pure kindness. You can see this in action when Odysseus visits Phaeacia‚ ( Books 6 and 8 pages 73- 89)‚ when Odysseus is stuck in Polyphemus’ cave (Book 9 pages 95-107)‚ and finally when Odysseus gets home and encounters the Suitors. (Books 17- 22 pages 174-230). Today in our American culture‚ few people offer hospitality probably because there’s no one forcing them to‚ people offer hospitality today because it’s out
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