Contents Introduction: Amazon is an American multinational electronic commerce company with headquarters in Seattle‚ Washington‚ It is the biggest online retailer in world‚ although many consider that it is more a leading software developer or "information systems’ company with a little pick‚ pack and ship service" (Hof‚ 2003). This world-class retailer‚ which began doing business as an online bookseller in the mid 90s‚ has changed with the time and currently it offers its customers a
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electronics‚ apparel‚ furniture‚ food‚ toys and jewelry. In 2002 Amazon launched a new business model for web services platform‚ identifying a new area of potential growth and new customer‚ which grew into the seventh largest in the world within five years. In late 2007‚ it set up Lab125‚ whose first product the Kindle e-book reader disrupted the entire publishing industry. Since then‚ the company also produces consumer electronics – notably‚ Amazon Kindle e-book readers‚ Kindle Fire tablets‚ Fire TV and
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MARKETING MANAGEMENT 6 (Retail Management) GOLDILOCKS BAKESHOP (www.goldilocks.com.ph) | Store Location | On the website of Goldilocks‚ there’s a Locator feature where you can you locate all Goldilocks Bakeshop outlets in the Philippines. The store address‚ telephone number and email address are provided. | Merchandise | You can find on the main menu the complete list of the products (bread‚ cakes and pastries) that the store is offering. | Pricing | You can also find on the main menu of
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Nonstore retailers‚ such as online retailing‚ direct-response retailing‚ direct selling‚ and vending‚ are now offering just as many shopping opportunities as retail stores. In some cases‚ they offer so much more. Online retailing‚ also known as “e-tailing‚” online retailing has grown nearly 25% per year for most of the early 2000s. Even though growth slowed to 1.6% in 2009 due to the recession‚ it bounced back in 2010 to 14.8%. Bigger name brands‚ such as Amazon and Best Buy‚ seem poised to benefit
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Case 4: Amazon: One E-Store to Rule Them All 1) The CEO of Amazon.com‚ Jeff Bezos‚ effectively employed both intuitive and systematic thinking when he developed the Kindle for sale. Through Bezos’s creative idea in the Kindle‚ one can see that he makes decisions that seem to be based off of intuitive thinking. With this approach‚ people make decisions according to their past experiences and gut feelings‚ as opposed to analyzing all of the facts. Bezos took a risk in the creation of the Kindle
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E-Retailing Retail is one of the more visible market sectors on the Web. In retail‚ merchants sell products and services directly to a buyer. E-retail‚ also called e-tail‚ occurs when retailers use the Web to sell their products and services (Sanchez 16). E-retailers constantly challenge the old ways of conducting business as they bring new products and services to market. All e-retailers‚ however‚ operate in a similar manner. A customer (consumer) visits an online business at the Web equivalent
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Perspectives on Retailing Overview: In this chapter‚ we acquaint you with the nature and scope of retailing. We present retailing as a major economic force in the United States and as a significant area for career opportunities. Finally‚ we introduce the approach to be used throughout this text as you study and learn about the operation of retail firms. Learning Objectives: After reading this chapter‚ you should be able to: 1. Explain what retailing is. 2. Explain why retailing is undergoing
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Journal of Retailing 85 (2‚ 2009) 129–144 Understanding Retail Managers’ Role in the Sales of Products and Services Todd J. Arnold a‚∗ ‚ Robert W. Palmatier b‚1 ‚ Dhruv Grewal c‚2 ‚ Arun Sharma d‚3 Spears School of Business‚ Oklahoma State University‚ Stillwater‚ OK 74078‚ United States b University of Washington‚ Seattle‚ WA 98195-3200‚ United States c Babson College‚ Malloy Hall‚ Babson Park‚ MA 02457‚ United States d Department of Marketing‚ University of Miami‚ Jenkins Room 521‚ Coral Gables
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Experiential retailing is an interdisciplinary and innovative concept that crosses the fields of merchandising and hospitality management. Merchandising and hospitality industries‚ two of the largest industries worldwide‚ are merging as a single-source business offering total consumption experiences‚ as illustrated by many restaurants and soft-goods retailers who capitalize on each other for incremental profit. Experiential retailing is viewed from five key concepts: experiential consumption‚ symbolic
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12/17/2013 Professor Andersen Amazon.com Amazon is one of the largest companies selling products online. They specialize in vendors and/or have individuals send an item to the Amazon company warehouse and Amazon.com can sell the product. This company is versatile and sells all items from sleep wear to cook ware. Basically‚ vendors‚ individuals‚ and Amazon’s warehouse can all sell goods and make it available to do so. Like all companies‚ Amazon has policies and procedures to protect both the
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