Infamous Syphilis Study explains the events of the Tuskegee Syphilis Experiment that started in 1932. There were 600 African American sharecroppers that were involved in the study. Only 399 of the men had latent syphilis‚ and the other 201 had not been injected with the disease. Others may argue that these experiments were needed to develop proper medical treatment for syphilis‚ however the research methods used were inhumane to the participants. The study methods and treatment of participants expose deep
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Comparative Study of customer satisfaction in public sector and private sectors banks Table of Contents Acknowledgment…………………………………………………1 Executive Summary……………………………….……………...3 Introduction…………………………………………………….....4 Literature Review…………………………………………………6 Banking Industry: An Overview………………………………....12 Objective of Study……………………………………………….12 Research Methodology…………………………………………..13 Data Analysis……………………………………………………14 Findings…………………………………………………….…...16 Recommendations………………………………………………
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Unethical Employee Behaviour Unethical employee behaviour has been something that all employers have been facing for some time now. This has proved to be something that employers have to think about when dealing with these types of employees and it may affect their decisions when hiring as well. Dictionary.com gives the definition of unethical as “lacking moral principles; unwilling to adhere to proper rules of conduct”. There are many ways an employee can display unethical behaviour such as stealing
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most suspect kind”(Sunstein‚ 2004). Peter Singer‚ a wrold renowned animal rights activist travels to New York‚ and walks around 5th Avenue‚ which has high-end‚ boutique stores‚ for luxury shopping‚ and raises the question‚ is their something unethical about the way we spend our money? The argument being raised by Peter Singer is if ethics is the study of choices we as humans make‚ and we make the choice to spend lots of money on these types of items that reflect our social
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to stay in the profession or if they were actually satisfied with their jobs. And also to find out their level of satisfaction. It was essentially necessary to determine the main factor that gave them the job satisfaction or dissatisfaction. In other words‚ it was determined how job factors such as pay‚ working conditions‚ relationship with boss‚ personnel policies and the work itself affected the job satisfaction of the
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International Journal of Contemporary Hospitality Management Emerald Article: Customer complaint behaviour towards hotel restaurant services Vincent C.S. Heung‚ Terry Lam Article information: To cite this document: Vincent C.S. Heung‚ Terry Lam‚ (2003)‚"Customer complaint behaviour towards hotel restaurant services"‚ International Journal of Contemporary Hospitality Management‚ Vol. 15 Iss: 5 pp. 283 - 289 Permanent link to this document: http://dx.doi.org/10.1108/09596110310482209 Downloaded
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* * LO1: Delivering Value to Customers * * The Marketing Philosophy and its Relevance to Corporate Culture * Marketing philosophy: holds that achieving organisational goals depends on determining the needs and wants of target markets and delivering the desired satisfactions more effectively and efficiently than competitors. * Takes an outside-in perspective: * Starts with the well-defined market‚ focuses on customer needs‚ coordinates all the marketing
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assortment of groceries‚ fruits and vegetables‚ cosmetics‚ electronics‚ bakery items‚ flowers and much more. My current team is ‘Consumer’ . It is associated with providing resources for all consumer (Customer) based requirements. My project is required by for automated integration of freebies in the customer cart based on a Rule engine. A rule engine is a software component that allows non-programmers to add or change business logic
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Customer satisfaction with online banking services 1 Customer satisfaction with online banking services M.Tayyeb Masood Waqar Ahmed Author‚ Faculty of Management Sciences Muhammad Ali Jinnah University‚ Pakistan Abstract The study seeks to discover‚ what will be the main factors in customer satisfaction of electronic banking services in Pakistan? This paper inspects and study the most important factors in e-banking services in the Pakistan and customer„s evaluation of the electronic
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1. Organisations that intend to be successful need to design products‚ services and product/ service bundles to meet customer needs. How can they do this and how can they ensure that the organisation’s plans achieve quality‚ time and cost specifications agreed with customers? What data and records might be drawn upon to make plans intended to meet customer needs? Organisations that use market research to gather feedback from consumers regarding product design and product/ service bundles tend to
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