What is the most effective strategy for building customer loyalty in business-to-business (B2B) relationships? In today’s highly competitive business environment‚ the remarkable increase in the number of companies is becoming a problem. Due to this situation and also diversity in customer demand‚ business people are required to contemplate how to establish strategies to gain new potential customers or to maintain existing customers. Caceres and Paparoidamis (2007) identify that the cost of acquiring
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It was the great Martin Luther King Jr. who once stated‚ "Sometimes a law is just on its face and unjust in its application." He was right in his beliefs as a law may appear correct on paper but when practiced‚ it becomes unfair and seemingly no longer applicable to the situation. In my own experience‚ King’s statement came alive when a close friend was unjustly sentenced. It was through this that I discovered to never put myself in a position where I could be made an example of. It was more then
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Selfish Leadership Leadership is rightly considered the axle on which the entirety of the entity in perspective rotates. The wide range of leadership styles in theory and the same manifested in real life scenarios‚ sometimes‚ sway too far away from being ideal. And that is just where fingers point at the validity of the leadership in question. There are two planes where this selfish motive exists and both connected. The managers not working towards achieving the organizational goals‚ but rather
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about the development of sustainability leadership framework‚ especially from the business strategy to the business results. First‚ it consists of an illustration of the need for a comprehensive sustainability leadership framework. Second‚ it describes about the core construct in the context of corporate sustainability related to workforce engagement. Further‚ it also illustrates about the macro-level and micro-level components of sustainability leadership respectively. INTRODUCTION Generating
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relation to each other‚ which means that each face will always be that face. Also‚ a common mistake when people first approach an unsolved cube is to think they have to solve 54 stickers. This is wrong‚ as there are only 20 pieces that actually move around - 8 corner pieces and 12 edge pieces. Throughout this website‚ it will be assumed that the first face is the white face. Every single time you do the cube‚ you should start with the white face so you get used to always looking out for the same
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1. Sion Soleimany (Appellant‚ United Kingdom) v. Abner Soleimany (Respondent‚ United Kingdom) Court of Appeal‚ Civil Division‚ 30 January 1998‚ United Kingdom Facts Sion Soleimany (hereinafter referred to as the father) and his son‚ Abner Soleimany (refers as the son) were engaged in the export of Persian carpets from Iran. Between 1980 and 1983‚ the son arranged for the export of the carpets from Iran in contravention of Iranian Revenue laws and export controls. The carpets were sold by the father
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Algebra is a branch of mathematics that uses mathematical statements to describe relationships between things that vary over time. These variables include things like the relationship between supply of an object and its price. When we use a mathematical statement to describe a relationship‚ we often use letters to represent the quantity that varies‚ since it is not a fixed amount. These letters and symbols are referred to as variables. (See the Appendix One for a brief review of constants and variables
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The unlucky face Adapted from stories of Birbal – Eunice de Souza There lived in Delhi a merchant called Hirachand. It was said that anyone who saw his face would go without food for a day. When Akbar heard about Hirachand he was asked to see him. He wanted to know whether the stories about him were true. The next day‚ Akbar was on his way to the dining – room when Hirachand was brought to him. At the same time‚ a courtier came to say that the queen was ill. After meeting him ‚ Akbar left
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Effective Presentations In order to deliver a passionate‚ charismatic presentation‚ it is necessary to carefully rehearse and prepare beforehand. As introduced by “Preparing to Be Real‚” there are several strategies during rehearsal which can help better connect the speaker with the material and his/her charisma: (1) find and rehearse its essence‚ by running through the high-level structure of the speech in a short duration (learning what’s important and what’s not)‚ (2) focus on the opening
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CH11: LEADERSHIP Leaders: press for change‚ provide vision‚ strategy‚ develop followers Manager: promote stability‚ implement vision and strategy‚ coordinate &staff‚ handle day to day operations Theories: Trait theory : predict leadership big five: extraversion‚ conscientiousness‚ openness ‚ EI (EMPATHY) Contingent theory: leadership effectiveness depends on situation‚ adjustment of behavior is required Fiedler contingency model: effective group performance depends on proper match between
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