STRATEGIC MANAGEMENT AND ISO 9000 Srinivas K Neelakanta STRATEGIC MANAGEMENT AND ISO 9000 ABSTRACT Strategic management is the art‚ science‚ and craft of formulating‚ implementing‚ and evaluating cross-functional decisions that will enable an organization to achieve its long-term objectives. It is the process of specifying the organization ’s mission‚ vision‚ and objectives‚ developing policies and plans‚ often in terms of projects and programs‚ which are designed to achieve these objectives
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QUALITY CONTROL CLASS PROJECT ISO-TQM-EFQM A Comparison TABLE of CONTENTS ABSTRACT 1.INTRODUCTION 2. BACKGRAUND INFORMATION 2.1 INTERNATIONAL STANDARDS FOR ORGANIZATIONS (ISO) 2.2 TOTAL QUALITY MANAGEMENT 2.3 EUROPEAN FOUNDATION FOR QUALITY MANAGEMENT (EFQM) 3. A COMPARISON 3.1 ISO AND TQM 3.2 ISO AND EFQM 3.3 TQM AND EFQM 4. CONCLUSION 5. REFERENCES
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Critique "Critical factors for effective implementation of ISO 9001 in SME service companies"‚ (Psomas at al. 2010‚ p. 440-457) Introduction The paper in review is part of the Journal “Managing Service Quality” which was published in 2010. At the time of publication the authors were researching for the University of Ioannina in Greece1 (Psomas‚ et al.‚ 2010‚ p. 457). Evangelos Psomas was a Research Assistant and received a PhD in Total Quality Management (TQM) in 2008 (Psomas‚ et al.‚ 2010‚ p
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The Roles of Total Quality Management and ISO 9000 in Graphic Design ITT Technical University Ley Fatzinger February‚ 18 2012 Introduction Graphic design is a profession in which artistic creativity and stylization seem to be the main key factors for a successful career. In most cases this is true and quality management (TQM) or ISO 9000 aren’t needed to complete the core tasks of a graphic designer. On the other hand there are things that go into the process that requires more than artistic
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IMPLEMENTATION OF ISO 9001 IN MILITARY ORGANIZATION SITUATION ISO is an acronym that carries the meaning of the International Organization for Standardization. This organization sets several quality standards ranging from manufacturing to management; these rules and procedures are designed to regulate quality. In this paper we focus only on ISO 9001‚ which is focusing on quality management. This standard is designed to help organizations ensure they meet the needs of customers and other stakeholders
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Paper # 059‚ IT 305 Establishing an ISO 17025 Compliant Laboratory at a University Karen Hullihen‚ Verna Fitzsimmons‚ and Michael R. Fisch Kent State University khullihe@kent.edu‚ vfitzsim@kent.edu‚ mfisch@kent.edu Abstract The continuing need for industry to follow and use International Standards Organization (ISO) standards puts pressure on university organizations‚ which perform laboratory testing for outside organizations‚ to insure that their results satisfy the required standards of
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CONTENTS Abstract Acknowledgement Chapter 1: An Introduction to ISO 3 1.1 What is ISO? 3 1.2 The need for standards 3 1.3 The ISO Brand 5 Chapter 2: Quality Management System 7 2.1 Introduction 7 2.1.1General 7 2.1.2 Process approach 7 2.2 Requirements of a quality management system 10 2.2.1 Scope 10 2.2.2Normative Reference 11 2.2.3 Terms and definitions 11 2.2.4General Requirements 11 2.2.5 Documentation requirements 11 2
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The current issue and full text archive of this journal is available at www.emeraldinsight.com/0960-4529.htm The impact of ISO 9001 effectiveness on the performance of service companies Evangelos L. Psomas Department of Business Administration of Food and Agricultural Enterprises‚ University of Western Greece‚ Agrinio‚ Greece The impact of ISO 9001 effectiveness 149 Received 7 May 2012 Revised 17 October 2012 Accepted 29 November 2012 Angelos Pantouvakis Department of Maritime Studies
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Edition e) EMS ISO 14001 StandardAudit Team : 1. En. Meor Badrul Niza bin Ahmad Rafie – Dept :ILS 2. En Amir Syakib Yahya – Dept QAD 3‚ En. Abdul Razak Sauzi – Dept :QAD 4. En. Zainudin Zaini 5. Cik Nadiah Yahaya | SUMMARY OF AUDITBased on the observation made during this audit‚ it was noted that KLAS has made a good start-up at launching the OHSAS 18001 and EMS ISO 14001 campaign working towards certification of OHSAS 18001 in 2013 and EMS ISO 14001 in 2014
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has met their requirements. ISO 9001:2008 places much emphasis on customer focus. Organisations can obtain customer needs through surveys and the surveys are normally conducted by an ISO auditor. Conducting a survey is a form of documentation. In fact customer needs can be obtained in many forms. Other than formal surveys‚ customer needs can also be obtained during customer visits‚ customers complaints and customer feedback. These data can be used as an input in the ISO system. By applying the principle
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