TABLE OF CONTENT Introduction Objective Problem Methodology Discussion conclusion INTRODUCTION This research is run to determine the satisfaction of IIUM’s student on the quality of food and the management of Mahallah Bilal Cafe. Mahallah Bilal Cafe is one of the cafe in the IIUM compound that situated in Mahallah Bilal (make hostel) in IIUM Gombak under the management of Waqec and a very important to the residents as their food court. This cafe provided several type of drinks and
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The possible impact of university corruption on customers’ ethical standards Merlin Stone1 and Michael Starkey2 Correspondence: Merlin Stone‚ The Customer Framework‚ Lily Hill House‚ Lily Hill Road‚ Ascot RG12 2SJ‚ UK. E-mail:merlin.stone@thecustomerframework.com 1is Head of Research at The Customer Framework. He is author or co-author of many articles and 30 books on customer management. The UK’s Chartered Institute of Marketing listed him in 2003 as one of the world’s top 50 marketing thinkers
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People Under the leadership of the experienced and dynamic business leader‚ managing director Mr. Arif Dowla‚ this highly skilled and motivated team of professionals is dedicated in formulating effective strategies to meet the challenges in the ever-changing market‚ developing new products tailored to satisfy the customers current needs‚ exploring new opportunities in both home and abroad‚ and working for consistent growth and increased market share for ACI. Currently the company is hosting approximately
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it be useful in building an organizational structure? 16. Why measuring productivity is important state basic measure of productivity? 17. What are the benefits of cost of quality measuring system? 18. What are the benefits of ISO 9000 certification?
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Executive Summary We have analyzed Coca-Cola India’s supply chain with respect to the following: • Inventory management • Quality management • Vendor management We have detailed out the practices and policies adopted in the company and highlighted noteworthy practices in this project. We have described recent trends in operations in the areas chosen. We also have identified a problem the company is facing‚ analyzed it and have suggested a solution for the same. Introduction
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Select a scenario from the list. 1. As a partner in a new business‚ one of your roles is to review information technology tools available to assist you in a certain aspect of your business (e.g.‚ marketing‚ accounting‚ sales‚ quality assurance). Evaluate technologies that have emerged within the last five years and consider their potential impact on your business. Determine whether or not you will adopt any of these technologies. 2. As a member of the human resources department in a manufacturing
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. 1.Introduction of the company Kinh Do Corporation is a Vietnam-based food processing company. Foundedin 1993‚ Kinh Do started out as a small workshop with a total investment capital of about US$125‚000 and 70 people.Through its manufacturing network‚ the company primarily manufactures‚ markets and distributes sweets and non-alcoholic beverages‚ including cookies‚ cakes‚ crackers‚ snacks‚ candies‚ moon cakes‚ beverages‚ and ice-cream. It is also involved in general merchandise of operating supplies
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standards to ensure operational excellence across all departments. A couple of the key systems used are Six Sigma‚ and ISO 9000. Southwest and Chevron both use variations of the Six Sigma process. Southwest primarily in terms of conveyor/baggage handling processes and Chevron in terms of fuel refining and oil plant operations. Both Chevron and Southwest are certified in compliance with ISO 9000 standards. 3. Customer Service and Quality – Riordan strives to be a solution provider for its customer’s
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INDO ASIAN FUSEGEAR PVT LTD: From an enterprise formed in 1958 by a young group of technocrats‚ Indo Asian has grown into a multi-product‚ group of companies‚ manufacturing and marketing a wide range of electrical control and protection equipment. The superior quality of these products has earned them the respect of the Indian market and the world over where they are popular under the brand names : Indo Kopp MCBs‚ Stopshock RCCBs‚ Indo Asian HRC Fuselinks‚ Indo Asian Industrial
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CHAPTER 7 PROCESS MANAGEMENT TRUE/FALSE QUESTIONS 1. Process management is defined as the controlling and improving of processes after they have been designed. Answer: F AACSB: Analytic Skills 2. Support processes generally do not directly add value to products and services. Answer: T AACSB: Reflective Thinking Skills 3. Processes must be both measurable and repeatable to be improved. Answer: T AACSB: Analytic Skills 4. A well-run
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