Malaysia Airline (MAS) and Air Asia is the main air transport in Malaysia. The passengers of this two flight company are increasing every year. Their have also creates a lot of destinations to let the customers choose. I have chosen three articles for my reference. The first article is about interview of new Malaysia Airlines chief executive Azmil Zahruddin. “We are constantly monitoring our network and focusing on the religion that we feel will have high demand‚ and allow us to increase
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A STUDY ON CONSUMER BUYING BEHAVIOUR OF MOBILE PHONES IN INDIA Synopsis of Introduction Consumer behavior refers to the mental and emotional process and the observable behavior of consumers during searching‚ purchasing and post consumption of a product or service. Consumer behavior involves study of how people buy‚ what they buy‚ when they buy and why they buy. It blends the elements from psychology‚ sociology‚ socio- psychology‚ anthropology and economics.
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Introduction In article seven‚ ‘How to Make Unethical Decisions‚’ I read about how people choose to solve problems and make decisions. The highlighted problem associated‚ is that many people hastily make decisions without putting too much thought into them. Sometimes the use of ethical judgment can be put on the backburner and determining appropriate actions is heavily affected. It is important to analyze and understand commonly used unethical decision making practices‚ as well as look at appropriate
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Conditioning is learning that based on the association of a stimulus and a response towards their consumer buying behavior. (Consumer Behaviour‚ 2004) In this advertisement‚ it is more towards classical conditioning. Classical positioning views behaviour as the result of a close association between a primary stimulus and a secondary stimulus. (Consumer Behaviour‚ 2007) In this advertisement‚ the eye shadow treats as the stimulus and the model treat as the response. It established relationship between
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Recommendation……………………………………………………………………………..7 I. Tap into the growing Asian Market………………………………………………………..7 II. Capitalize on the corporate business………………………………………………………13 Conclusion……………………………………………………………………………………15 AirAsia Background Information AirAsia is Malaysian low-cost airline that provides both domestic and international flights. AirAsia started operating on 18 November 1996‚ it pioneered low cost travelling in Asia. In 2001‚ the airline which was heavily indebted was purchased by Tony Fernandes’s company Tune Air Sdn
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Air Asia is using Customer Relationship Management (CRM) as their performance measurement system. This performance measurement system is putting customer at the heart of the business. It satisfies the customer needs and wants. It is strategy and process of acquiring‚ retaining‚ and partnering with selective customer to create superior value for company and the customer. This will then increase the shareholders wealth and company value in the long term. According to the Chairman of Air Asia‚ Dato
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regardless of the field in question. However different companies approach this objective through different ways due to their internal structure‚ industry‚ size‚ business environment and other variables that form its organizational culture. The study of these mannerisms from management to employees can be said to be organizational behaviour. Sheetal Narkar defines it as “The field of study which investigates the input that individuals‚ groups and structures have on behavior within an organization”
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was leaking sensitive company information to the press. The author refers to Dunn’s actions as arrogance‚ but they were‚ by any measure‚ unethical conduct across several standards used to classify unethical behavior‚ namely personal gain‚ professional responsibility and legal and social responsibilities. One might assert that Dunn’s actions weren’t unethical because they weren’t conducted for personal gain‚ but were intended to help the company and its shareholders. However‚ this point is debatable
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managers need to develop their people skills if they are going to be effective and successful. Concept and Nature of Organizational Behavior (OB) OB is a field of study that investigates the impact that individuals‚ groups and structure have on behaviour within organizations‚ for the purpose of applying knowledge toward improving an organisation’s effectiveness (Robbins). That means‚ ‘OB is a field of study’ – it is a distinct area of expertise with a common body of knowledge. What does it study
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03 Significant Figures 04 Aircraft Count 04 ACTIVITIES AND SERVICES 04 COMPANY STRUCTURE 05 Organizational Structure 05 Corporate Culture 06 BUSINESS STRATEGY ANALYSIS 07 MISSION STATEMENT AND VALUE 07 COMPANY BACKGROUND 07 BUSINESS STRATEGY 07 ENVIRONMENTAL SCANNING 09 Micro-Environment 09 Macro-Environment 09 CONCLUSION 10 ANALYSIS OF THE IT DEPARTMENT 11 CURRENT IT IMPLEMENTATIONS
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