Assessment Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature | How / when used | 1. Answer phone | This is used to leave a message if nobody is there to answer the phone. | 2. Transfer | This lets you pass the call on to another line. | 2. Prepare a brief report
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D2: Evaluate the risks involved in the installation or upgrade of software and explain how the risks could be minimised. Loss of Income: Companies can easily lose income if their computer systems shut down. When the system shuts down‚ no actions can be done‚ meaning no orders can be accepted. In this way it is very likely that the organisation will lose customers‚ also money or maybe get a very bad reputation. So when upgrading or installing a new software there is a miner chance of this happening
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Section 1 – Know the employment rights and responsibilities of the employee and employer 1. Identify four main points that would be included in a contract of employment. If possible‚ use an example contract to support your answer (feel free to obscure any confidential information). The following information would be included in a contract of employment: Date employment commences Job Title Salary Hours of work Holiday entitlement Sick pay 2a) List three key points of legislation
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In this Geography GCSE controlled assessment project‚ I will be focusing on rivers and I have chosen a hypothesis to prove that erosion is making an impact on the Loughton Brook Rivers. My hypothesis is‚ “The river Loughton brook becomes wider and deeper due to erosion as it moves downstream”. I will be investigating if erosion takes place downstream in the river. I will investigate if hydraulic action has an impact. I will study about vertical erosion‚ lateral erosion‚ Cross profile and hydraulic
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the document. Lab 2.2 – Identify Entities‚ Attributes‚ and Business Rules Step 3: List Data Requirements 1. Allow IT Staff to edit all the Types of Software to be tracked. This includes type of software‚ licensing dates‚ status‚ and location. 2. Allow IT staff to enter‚ edit‚ and delete New Software Requests. 3. Allow IT staff to view the different licensing agreements and types. This includes viewing the license pricing per agreement. 4. Allow IT staff to sign out software to users with administrative
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the workplace 1.4) identify sources and types of information and advice available in relation to employment responsibilities and rights Citizens advice bureau acas HR department line manger manager community legal advice access to work trade unions 2) understanding agreed ways of working that protect own relationship with employer 2.1) describe the terms and conditions of own contract of employment Title of job ‚position to be held ‚status of contract the way you get payed and how often‚ hours holiday
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COUNSELLING CONCEPTS LEVEL 2 ESSAY The decision to take this course was rooted in a deepening interest in psychotherapy‚ self–development‚ the welfare of other people and in a desire to gain a theoretical base to enrich my current arts and health practice. I understand counselling to be a helping practice that differs from other helping activities‚ such as teaching for example. Counselling requires professional training and is specifically contracted or explicitly agreed. It has a theoretical
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of your questions. Test Results Triglycerides 145 mg/dL Desirable Cholesterol 210 mg/dL Borderline High HDL 33 mg/dL Low Level LDL 160 mg/dL High Triglycerides are fats from the food that we eat that are carried in the blood. Most of the fats that we eat including butter‚ margarines and oils‚ are in triglyceride form. High levels can lead to heart attack‚ stroke and peripheral artery disease. Cholesterol is a waxy fat-like substance that’s
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ICB Level 2 Manual Bookkeeping and Accounts Suggested Answers to Assignment 1 Question 1 Question 2 Question 3 Question 4 B - £12‚000 - £2‚000 - £6‚000 + £4‚000 = £8‚000 B - £8‚000 - £90 - £300 = £7‚610 D - £12‚000 - £6‚000 + £4‚000 - £90 - £100 = £9‚810 A - We can assume that the machinery is not for resale‚ therefore‚ the Purchases account is £1‚200 too high. A - Discount received should be credited to discount received account and debited to the creditor’s personal account. B - £10‚000 - £6‚000
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of Legal Studies By: Lawrence Pelkey 10 interview questions for the plaintiff 1. Tell me what happened on June 27th ‚ 2014 while driving your Dodge automobile in a northwardly direction on Lebanon road? 2. Did you see another vehicle in your lane on this road on June 27th? If so can you identify the vehicle and did you see the driver? 3. What happen after you spotted the Dodge Express Delivery truck vehicle in your lane? 4. Did you have any substantial
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