BA 4221 – MIDTERM CASE INSTRUCTIONS: BAKE ME A CAKE Students are required to purchase this case from Ivey Publishing. See “Ordering Instructions for Students” under the Course Syllabus section of D2L. Due date: 4:30 p.m.‚ October 21st. Ivey Case: 9B13B001 Synopsis On January 14‚ 2012‚ Amy Bourgon‚ sole proprietor of Bake Me A Cake (BMAC)‚ set out to make some decisions regarding the company’s future strategy. BMAC had grown and Bourgon was considering a move because she was unsure of
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worldview‚ it encouraged the client to explore their reality from the culture structure. There might be communication barrier‚ because SFBT approaches directly and it might be odd for some culture that value indirect approach to a problem. (Ivey‚ D’Andrea‚ Ivey & Morgan‚ 2002). Lee (cited in Sharf‚ 2012) states that SFBT can be seen as an approach that will be approved by several cultures because it provides support and advice rather than analysis and labelling. According to Bertolino and O’Hanlon
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References: Egan‚ G. E. (2010). The Skilled Helper: A problem Management and Opportunity Development Approach to Helping (9th ed.). Pacific Grove‚ CA: Brooks/Cole. Ivey‚ A. E.‚ Ivey‚ M. B.‚ & Zalaquett‚ C. P. (2009). Intentional Interviewing and Counseling: Facilitating Client Development in a Multicultural Society (7th ed.). Pacific Grove‚ CA: Brooks/Cole. Woodside‚ M.‚ & McClam‚ T. (2011). An Introduction to Human
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that is both helpful and meaningful. Rapport Building Rapport Building is the first step in initiating a therapeutic relationship with a client and it is the ability to relate to a client in a way that creates a level of trust and understanding (Ivey‚ Ivey & Zalaquett‚ 2017‚ p 212-213). It is imperative for a counselor to build rapport with their client because
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References: Erford‚ B.T. (March 2012). What the future holds for the counseling profession. Counseling Today Herlihy‚ B. (March 2012). What the future holds for the counseling profession. Counseling Today Ivey‚ A.E. (March 2012). What the future holds for the counseling profession. Counseling Today Locke‚ D.W. (April 2012). A critical time. Counseling Today Shallcross‚ L
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The tyranny of toxic managers: Applying emotional intelligence to deal with difficult personalities Toxic managers are a fact of life. Some managers are toxic most of the time; most managers are toxic some of the time. Knowing how to deal with people who are rigid‚ aggressive‚ selfcentered or exhibit other types of dysfunctional behaviour can improve your own health and that of others in the workplace. This author describes the mechanisms for coping. By Roy Lubit Roy Lubit is a member of the Center
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creates its own strategy to manage the uncertainties those risks entail. (Ivey Business
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After reading the first three chapters of Intentional Interviewing and Counseling written by Allen E. Ivey‚ Mary Bradford Ivey and Carlos P. Zalaquett and after attending the first two classes I have learned many new concepts that interest me and force me to question how I would interact with clients. The textbook and in-class discussions have led me to question the level of boundaries I create with individuals‚ for example‚ if I would feel comfortable accepting gifts from clients and how I would
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in its industry. After starting in 1971‚ Devon listed as a public entity in 1988 on the American Stock Exchange under its ticker symbol DVN‚ Devon is now in its fifth decade and is competing against companies like Chesapeake Energy Corporation and Encana Corporation. “Devon is a results-oriented oil and gas company that builds value for shareholders through its employees by creating a culture of health‚ safety and environmental stewardship in an atmosphere of optimism‚ teamwork‚ creativity and resourcefulness
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reaches a milestone‚ his enterprises show new maturity. Wall Street Journal B:12 Finnie‚ Scot. (Oct 24‚ 2011) Steve Jobs ’ indelible mark. Computerworld 45.19 : 40 Kaipa‚ Prasad. (May/Jun 2012)‚ Steve Jobs and the art of the mental model innovation. Ivey Business Journal Online : N_A Yukari Iwatani Kane; Fowler‚ Geoffrey A.( 06 Oct 2011)‚ Steven Paul Jobs‚ 1955-2011 --- apple co-founder transformed technology‚ media‚ retailing and built one of the world ’s most valuable companies. Wall Street Journal
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