Topic: ’Impossible that I lost diamond ring”‚ (Selina Lum‚ 2011) Court Case: Bass Anne Hendricks V Shangri - La Hotel Source: The Straits Times Date: 26th January 2011 Summary of Facts: An American multi-millionaire‚ Ms Bass‚ lost her 6.41 carat diamond ring in Shangri-La Hotel during her visit to Singapore. She claimed that she always had the ring with her and it is barely impossible to lose it. Thus‚ she filed a civil lawsuit against the hotel and sought for compensation. According to
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A hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone‚ an alarm clock‚ a television‚ a safe‚ a mini-barwith snack foods and drinks‚ and facilities for
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INTEGRATIVE CASE 7.0 The Plaza Inn OVERVIEW David Bart‚ General Manager of the Plaza Inn‚ received a letter from the hotel association of which the Plaza Inn was a member. The letter stated that the hotel’s service levels did not measure up and that the front desk and reservations‚ two critical departments‚ received the worst ratings among all of the association’s properties. Unless the management of the Plaza Inn could submit a plan for guest service improvement and pass the next inspection
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their health and safety and she was concerned for their happiness and comfort. Once the occupation was in full swing Antonina would take on several roles to ensure the survival of her family and the many others she took in. She would have to be an inn keeper‚ a diligent watchman‚ and con artist. When Warsaw surrenders to the Nazi’s they become occupied and life becomes a challenge for survival for people and for the animals at the zoo. First the best zoo animals are
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There is an array of things that are assessed in starting a successful business. When viewing the success of Dale Northrup who decided to open the Percy Inn in Portland‚ Maine‚ after being a critic and editor for hotels and cruise ships all over the world‚ it becomes very apparent that a great deal of work goes into starting a successful business. A business owner must first determine the reasons in which they want to start a business. The owner must determine what entrepreneurial characteristics
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CASE 11 – SUMMARY The Crestwood Inn is owned by a group of independent investors‚ and is one of the oldest properties in the area. It has a total of 116 rooms with basic amenities‚ and does not have a restaurant or pool. There have been periodic renovations at the Inn over the years‚ and the cost of the rooms is at an average of $100‚ which is on the low end of the market price‚ and an occupancy rate of 70% because of its location‚ at a convenient distance to the local horse racing venues. Unlike
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the restaurant keeps doing a good business. The Old Yarmouth Inn Restaurant and Tavern In Cape Cod in Yarmouthport is the Old Yarmouth Inn Restaurant and Tavern. It was built in 1696 and today it is a high quality restaurant and tavern. It is a two story white colonial structure with an attic and a basement. There is an inn‚ three distinct dining rooms and an informal tavern. The Old Yarmouth has the distinction of being the oldest inn in America. Interestingly enough before the Civil War the owners
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* Knight * Leader of pilgrimage * Wore tunic stained with dark marks from his armor * Possessed fine horses but not gaily dressed * Most distinguished one‚ leader * Man of chivalry‚ truth‚ honor‚ generosity‚ courtesy * Noble hero‚ honored for noble graces * Was there when they took Alexandria (city in Egypt) * Traveled to North America * Lost at Granada * Visited Russia‚ Prussia‚ Lithuania * Traveled along Mediterranean
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Best Western Plus Antel Hotel Vs Holiday Inn Best Western Plus Antel Hotel has a full-service spa‚ an outdoor pool‚ and an indoor pool. Complimentary wireless Internet access is available in public areas. Business amenities at this 3-star property include a business center‚ a meeting/conference room‚ and limo/town car service. This family-friendly hotel offers a poolside bar. The staff can provide concierge services‚ wedding services‚ and event catering. Additional amenities include a children’s
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concentrated on managing 3 specific types of Marriott properties: Fairfield Inns‚ Courtyards‚ & Resident Inns * Fairfield & Courtyards: offered typical variety of hotel rooms * Residence Inns: offered “suite arrangements” that incl. a kitchen‚ sitting room‚ & 1 or 2 bedrooms * Courtyards: typically had a restaurant (the other 2 did not) * Fairfield & Residence Inns: had a gatehouse area that served complimentary breakfast * Because 3rd
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