Patrick Blackett is known as the father of operational research and most of his work was done in and around Britain during the WWII era. During the years of 1940 to 1945‚ Blackett participated in many projects to aid the allied members in combating the axis powers. Some of his projects included creating the air-defense grid for Britain‚ improving ship convoy strategies‚ improvements to vehicle armor plating‚ as well as many other works. He was responsible for beginning the work that ultimately led
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A Seminar Report On Working Principal of Steam jet refrigeration system Submitted by Amit Prakash Roll No-1126004 Department of Mechanical Engineering National Institute of Technology‚ Patna Patna-800005‚ Bihar (India)
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An Overview of Customer Satisfaction Models Willard Hom‚ M.B.A. Interim Director of Research Policy‚ Planning & External Affairs Division Chancellor’s Office‚ California Community Colleges Abstract The concept of customer satisfaction has attracted much attention in recent years. Organizations that try to analyze this concept should begin with an understanding of various customer satisfaction models. Such models clarify various theories about customer satisfaction‚ making research and analysis
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areas as well as increase client‚ users and stakeholders ’ value. In this regard experts in the field of construction have proposed "rethinking of construction" (Egan 1998) by strategically rethinking operational stages in order to decrease cost and improve performance. One of these strategic operational stages‚ called the briefing process has perked the interests of the researcher in the course of producing a report on value management. During a research of a case study on ABC‚ the researcher has observed
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Detailed explanation of the principles of customer service Principles of good customer service is very important to give excellent customer service and to make the customer want to return the importance of customer service is to ensure the needs and wants of customers are met by the organisation‚ meeting customer expectations and ensuring satisfaction. Customer service aims to provide support and the best experience to a customer through actions that are taken by the seller. This includes actions
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UNIVERSITY ANTIPOLO CAMPUS A BUSINESS CASE STUDY AT&T PROJECT MANAGEMENT CENTER OF EXCELLENCE Communications Leader Promotes Project Management Leadership Submitted to: Dr‚ Marmelo V. Abante - CCS Dept. Head / Project Management Professor - Submitted by: Brioso‚ John Oliver P. - Student - AT&T PROJECT MANAGEMENT CENTER OF EXCELLENCE Communications Leader Promotes Project Management Leadership INTRODUCTION As a world leader in communication technology‚ AT&T connects people
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(Please note you will not be marked on this; it is simply to provide your tutor with a brief outline.) Argos are a large retail company who provide products and services to the general public. Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description
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Introduction Many may argue that creating a motivational plan is strictly for the good of the employees and their needs. Well‚ while a motivational plan does benefit the employees‚ Collard (2002) suggests‚ "the ultimate goal of the motivational plan is to improve the equity value of the company" (p. 57). The motivation plan then obviously benefits both the corporation and the employee when it accomplishes the goal that is was intended to address. Many factors must be considered when creating
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HISTORY OF MISWAK: The Miswak‚ a tree-twig‚ was in use for brushing and cleansing the teeth long before the advent of our Holy Prophet (P.B.U.H). In fact the records of our Prophet’s (P.B.U.H) Ahadith indicate that the Miswak was the "Sunnah" or practice of all the Prophets (P.B.U.T). The word Miswak means “RUBBING” or “FRACTION” Actually Miswak is a small piece of wood‚ A Miswak should not be longer than a "span" i.e. the maximum distance between the tips of the thumb and little finger
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report based on the study of “Customer Value Marketing” starts with introduction section. We have mentioned the contents of the study in objectives of the report section. The methodology section deals with the means of preparation of this report and the processes that we have followed. Then the report describes the theoretical aspects of the study in the literature review. This section mainly consists of brief description about different important topics about customer value marketing. Finally in
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