Case # 9-603-062 Managing Knowledge and Learning at NASA and the Jet Propulsion Laboratory This case focuses on knowledge management (KM) at NASA after a mandate to move from “expensive‚ infrequent‚ heavily engineered” projects to “Faster‚ Better‚ Cheaper” projects has been in place for almost ten years. Read the case‚ discuss it with your team members‚ and then answer the following questions. Summary Jeanne Holm‚ Chief Knowledge Architect for NASA faces
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Jet Copies Case Study 1. In Excel‚ use a suitable method for generating the number of days needed to repair the copier‚ when it is out of service‚ according to the discrete distribution shown. 2. In Excel‚ use a suitable method for simulating the interval between successive breakdowns‚ according to the continuous distribution shown. 3. In Excel‚ use a suitable method for simulating the lost revenue for each day the copier is out of service. 4. Put all of this together to simulate the lost revenue
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Read the "JET Copies" Case Problem on pages 678-679 of the text. Using simulation estimate the loss of revenue due to copier breakdown for one year‚ as follows: In Excel‚ use a suitable method for generating the number of days needed to repair the copier‚ when it is out of service‚ according to the discrete distribution shown. In Excel‚ use a suitable method for simulating the interval between successive breakdowns‚ according to the continuous distribution shown. In Excel‚ use a
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Kinko`s Copier Store 1.) The general operational standards can be developed and implemented in all or in a majority of Kinko`s shops. In fact‚ general operational standards are guidelines and directions for defined activities‚ which Kinko`s employees have to meet and provide during printing operations. It helps be sure in the product’s quality‚ which Kinko produces for their customers. Kinko`s is service-oriented company‚ it has lower degree of labor intensity and higher degree of customer interaction
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7144-11-1CSQ AID: 1112 | 28/05/2013 jet blue or west jet both have some goal to draw customer attention that is low cost travel with unique amenities like TV in every seat ‚ and its heavy reliance on information technology through out the business was a critical factor in achieving that goal. → over the past years‚ customers have been heavily relying on airline reservation systems to book their tickets‚ reserve seats‚ pay for the tickets and also check-in
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Johnson H. Johnson Picture yourself in the grocery store‚ while waiting for the cashier to ring your groceries up‚ you grab a popular magazine such as Ebony or Jet magazine. When reading the interesting articles and dazing at the features of Black models and products‚ you wouldn’t begin to think of how it all started. However that can be the case of many products‚ publications and services we come in contact with everyday. If it had not been for great leaders such as John H. Johnson we would not
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JET Copies Problem The simulation of Jet Copies can be done by generating random numbers from given probability distributions. The different steps of this simulation and assumption made are explained below. 1. Simulation for the repair time. It is given that the repair time follows Repair Time (days) Probability 1. .20 2. .45 3. .25 4. .10 -----
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JET BLUE AND WESTJET: A tale of two IS projects 1. How important is the reservation systems at airlines such as WestJet and JetBlue. How does it impact operational activities and decision making? Over the past years‚ customers have been heavily relying on airline reservation systems to book their tickets‚ reserve seats‚ pay for the tickets and also check-in online. For customers‚ this has been a very convenient method and they are able to easily plan their trips. For the Airline companies
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C IMPACT OF JET EXPERIMENT 1 Aim To find the impact force caused by a fluid jet on a horizontal plate and a hemispherical shell and compare it with the expected theoretical force. 2 Theory When a rubber ball strikes a solid surface it nicely rebounds from the solid surface. The amount of rebound would depend on the coefficient of restitution. However‚ when a steady fluid jet strikes a solid surface‚ it does not rebound. But‚ a stream of fluid is formed which moves over the surface and the fluid
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Title Impact of water jet Objective The purpose of this experiment is to demonstrate the application of the momentum equation. The force generated by a jet of water deflected by an impact surface is measured and compared to the momentum change of the jet. To relate: • Direct measurement of impact forces • Effect of flow rate and velocity • Effect of various deflection angles Introduction / Theory Newton’s Second law states that The applied forces is equal
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