I. Case Problem: The Hands-On CEO of JetBlue The first thing you notice when getting on board is the new car smell. “No wonder” says the flight attendant hearing your remark. She points to a metal plaque n the doorway rim that says the Airbus A320 was delivered 1 month ago. Other notable features are the free cable on your personal video screen and the leather seats. Flight attendants are trained on how to give service with a retro flair. All attendants have to learn to strut proudly‚ as if
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Executive Summary Porter Airlines‚ a short-haul commercial airliner established in 2002‚ have enjoyed significant and steady growth since inception. The concern now is to devise a solution that will allow Porter to continue its controlled expansion strategy‚ as it has been so successful and integral to the growth of the company over the past several years. Situation Analysis Porter Airlines operates in a fiercely competitive airline industry‚ where competitors compete based on price‚ service‚ and
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COMPETENCY MAPPING ABSTRACT: The term competency is quite generic and related to human behavior and psychology. Competency is often defined as a quality of being adequately qualified‚ intellectually able and emotionally stable. The concept of competency is basically used to define a capability of being able. Competency mapping is a psychological test that helps the human resource management department to test the competence or competency of an employee or a potential employee. It must be noted
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Leadership Communications Inc. 15 Warner Way‚ Suite 100 Canton‚ MA 02021 www.tolead.com Practical Questions for Building Competency Models Richard S. Mansfield Strategic Partner‚ Leadership Communications Inc.1 Presented at Insight Information Company Conference Competency-Based Management for the Federal Public Service Ottawa November 6-7‚ 2000 1 Richard Mansfield‚ 20 Lincoln Lane‚ Sudbury‚ MA 01776‚ USA. Tel.: 978-443-9668‚ Fax: 978443-9669; Email: RSMansfie@AOL.COM Leadership Communications
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ROLE CLARITY THROUGH COMPETENCY MAPPING Rashmi Sharma* ABSTRACT Competency mapping is an area which has been least explored in India.The value of competency mapping is that many employers now purposefully screen employees to hire people with specific competencies. Competency mapping is used for: recruitment and selection‚ identification of training needs‚ role renewal‚ as a basis for conducting assessment development centers‚ creating competency based performance management systems etc. Employers
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Management Competencies – Experience of a Healthcare Manager Context Health care organisations in New Zealand today face similar challenges to those in other highly developed countries (1‚ 2). With growing aging populations and increasing burden of chronic illnesses the demand for publically funded health and disabilities services continues to grow significantly (1). This increase in need coupled with the advancements in technology has driven the costs of providing publically funded healthcare
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Title: “The Level of Motivation and the Teaching Competency of High School Teachers in Laguna College of Business and Arts‚ A.Y. 2012-2013. CHAPTER I INTRODUCTION Profession is a calling requiring specialized knowledge and often long and intensive preparation including instruction in skills and methods as well as in the scientific‚ historical or scholarly principles underlying such skills and methods. A person who has a profession can be called a professional. It has different types of
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After completing the competency test‚ I have scored the highest on self‚ communication and diversity competency. Although I see myself above average on self-competency‚ I still feel that there is room for me to improve. I feel that I can improve on my ability to set goals and then to follow through with them. I believe that if I set reasonable goals‚ and take proper steps that I will be able to achieve them. I have always seen myself as a team player and also being very independent. I feel that
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Competencies and Profiler Evan BCOM275 In order to be successful in a career‚ an individual must understand their strengths and weaknesses. While competency is defined as being qualified to perform certain tasks‚ understanding your competency in evaluating arguments will qualify you to build stronger arguments. Knowing your competencies helps you to evaluate arguments because you are able to gauge the if they are the product of logical reasoning or personal bias. Arguments based on solid reasoning
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Case Study Southwest Airlines Course: Services Marketing 3rd Term Southwest Airlines (SWA) began services in 1971. In 1972‚ court order no charter flight beyond Texas in order to make up for the lost revenue they were forced to sell aircrafts and keep just the ones needed to continue business and operate scheduled services. Schedule could be kept if the turning time of a plain was low enough (10 minutes). Nevertheless‚ Dallas-based SWA achieved 40 consecutive years of profitability and an
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