CASO JETBLUE: STARTING FROM SCRATCH Ann Rhoades‚ vicepresidenta ejecutiva de personas‚ estaba pensando sobre lo mucho y rápido que había crecido la aerolínea en este último tiempo y en lo mucho más que seguiría creciendo. Se sentía cansada de trabajar tanto‚ tenía que contratar 100 nuevos tripulantes por cada avión que compraban‚ y que en los próximos 4 años contratarían a 5.000 personas. Ella estaba a cargo de esto pero con la dificultad de crear una cultura organizacional basada en valores y
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to address strategic issues and longterm planning. Human Resource function business process Failure in this business was evident in the failure to hire or predict enough airline’s staffing needs to keep up with the company’s rapid growth. JetBlue Business Model JetBlue’s business model was to offer luxurious flying with the quality costumer service at a low price. This would be achieved by cutting "unecessary" expenses‚ and through the use of information technology and information system
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Growing Pains Jeffrey Jones sits on his front porch on a cool‚ May morning‚ holding a glass of iced tea. He reminisces on his childhood back in rural Iowa. Sitting across from him is his 15 year old granddaughter Alice; she is glued to her phone taking awkward looking selfies. Jeffrey observes this behavior‚ thinking how his childhood compared to his granddaughters’‚ and how his seemingly upheld better standards and responsibilities. Jeffrey blatantly states‚ intruding on the faint morning breeze
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Assignment Case Study Read the information about British Airways. Carry out further research by reading the latest BA annual report and articles related to employee relations at BA. The suggested titles are not exhaustive and you should find further sources. British Airways British Airways was formed in 1974 from its predecessors merging. Theses airlines were the former BOAC and BEA. British Airways was known as the ‘flag carrier’ airline for the UK‚ meaning it was the national airline and owned
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BRITISH AIRWAYS CASE STUDY BUS661: LEADING ORGANIZATIONAL CHANGE KIMBERLY JOHNSON DR. JIM JEREMIAH JUNE 23‚ 2013 The British Airways (BA) Debacle occurred because the management team introduced a swipe card system which would allow management to use staff more efficiently and to record employees start and end time for each work day. This was a unilateral decision by BA to introduce the swipe card because the staff was not adequately consulted. (Palmer‚ Dunford‚ & Akin‚ Managing Organizational
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Crafting and Executing Strategy Jet Blue Airways case study In 2008 businesses began to cut back on employee travel‚ and consumers tried to save money and used stay-cations instead of vacations‚ during a summer the U.S. economy slowed and oil prices rose; jet fuel prices went through the roof as a result. to offset the higher fuel costs‚ airlines began increasing revenues by means such as: fuel surcharges‚ charges for the first checked bag‚ charging for blankets‚ pillows‚ and headphones‚ and
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2007‚ David Barger‚ President and CEO of JetBlue Airways‚ expressed the great need to slow down the airline’s growth in response to increasing fuel costs and the consequences stemmed from the Valentine’s Day crisis. As an LCC‚ JetBlue had to decrease its growth rate by reducing deliveries of E190 and A320 due to its weak financial position and the market’s softening demand. Considering the performance of JetBlue after the addition of E190 to its fleet‚ JetBlue overestimated its capacity of handling
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Growing Managers Group Case Analysis The motivational models which would prove most effective in turning the Phoenix sales team around and setting the team on a more prosperous path would be motivational models focusing on changing behaviors and promoting results. Implementing the Goal-Setting Model and the Reinforcement Model would accomplish both feats. Melissa Richardson needs to exert authority and assertiveness over her sales team. She needs to assess her team members’ strengths and weaknesses
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Introduction The growing competency in the airline industry is also subjected in the different economic uncertainties. Due to the high risks in the globalization‚ the confidence of the business leaders is lowered. This can be caused by the different constraints and challenges that create a great impact in the industry. The recession in most of the developed and successful countries is difficult to assess and the recovering period is not in sight. British Airways stays in the top of the competition
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JETBLUE INTRODUCTION JetBlue was founded in 1998‚ by 38-year-old David Neelman as an upstart low-fare airline which had enjoyed unprecedented acclaim from costumers and industry observers. Unfortunately‚ on February 14‚ 2007 the enterprise‚ suffered one of the most severe service disruptions ever. Something that started as a controllable situation caused by a snow storm‚ turned into a nightmare for most of the passengers in the JFK International Airport in New York. and then‚ the nightmare
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