Banasthali University Strategic Management Balanced Scorecard A Case Study Presented to : Ms. Neeti Kasliwal Presented by: Atula Singh Sirohi FIRST BALANCED SCORECARD Banasthali University Strategic Management The first balanced scorecard in the world was created and implemented by Analog Device‚ Inc. (ADI)‚ USA ; as an offshoot of the company’s strategic planning process. ADI’s SPP was driven by strategic objectives which related to its stakeholders customers
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VALUE BALANCED SCORE CARD -A TOOL OF PERFORMANCE APPRAISAL ABSTRACT:- Balanced score card is a new dimension in the field of performance appraisal. It is a comprehensive‚ top down view of the organizational performance with a strong focus on vision (i.e. goals) and strategy (i.e. performance measures). The balanced score card has become the pre-eminent strategic tool for the management. The success of its implementation is attributable to its focus on strategy and the future. By the help of
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* Learning and growing perspective | Current situation 2013 | Ideal 2014 | Factor | Weighting H/M/L | Performance 1-10 | Ideal 1-10 | Factor | Weighting H/M/L | Target 1-10 | New products | H | 10 | 8 | New products | H | 10 | Improvement | M | 7 | 8 | Improvement | H | 9 | Information system capabilities | M | 7 | 6 | Information system capabilities | H | 9 | Employee capabilities
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Balanced score card is one of the strategic instrument which emphasize on translating the vision of the company to the action. With the help of the balanced score card‚ the company is able to bridge the gap between the strategic objectives and the execution of the objectives. “The balanced score card complements the financial measures with operational measures on customer satisfaction‚ internal processes and the organization’s innovation and improvement activities that are the drivers of future financial
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The balanced score card is a management system that is designed to change a businesses mission‚ vision and whole strategy in order to complete the goals and ideas of the business successfully. Accountability and Communication are the main components of the score card approach. The management team needs to be able to create goals that each employee responsible for a section are able to achieve and understand the given task completely. The higher management should have the completed management plan
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1) Choose a project. Define scope. Project Name: Balanced Score Card inception. Introduction/ Overview of the Project: The management introduced various new HR policies to be implemented across the entire plant‚ corporate and Business offices. Balanced Score Card inception into the Performance Management System of the higher level employees‚ including AGM and above (Level E13- E18)‚ was one among such new renovated policies. A total of 195 employees were covered under the project. By redesigning
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Balanced score card What is a balanced score card? This is a strategic planning and management system that is used within an organization to create a clear perspective and an overview of the businesses performance and strategic goals. This management system enables the manager to analyse data and to align business activities to sustain the actual vision and strategy of the organization. The balanced scorecard aids the external and internal communications as it enables the manager to analyse what
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UPDATING As the Case says itself JetBlues history has severely changed since its financial and operational fallout at 2007 February Valentine´s day that took several days to finish and had strong repercussions against the company’s brand and reputation; surprisingly in June 19th of the same year (2007) JetBlue ranked highest in J.D. Power and Associates North America Airline Customer Satisfaction Study; focusing more on the history and progress of JetBlue during the past seven years (2007-2014)
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I. Current Situation A. Current Performance: JetBlue Airways Corporation is a passenger airline that has established a new airline category a “value airline” based on service‚ style‚ and cost. Known for its award winning customer service and free TV as much as for its low fares‚ JetBlue believes it offers its customers the best coach product in markets it serves‚ with a strong core product and reasonably priced optional upgrades. JetBlue operates primarily on point-to-point routes with its
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change [5marks] The ‘Balanced Score Card’ is a strategic performance management system that allows an organization to translate its Vision‚ Mission‚ Values and Strategies by providing a new framework‚ one that tells the story of the organisation’s strategy through the objectives and measures chosen. The balanced score card system was developed by Kaplan and Norton both Havard University professors in the early to mid 1990’s. The balanced score card uses measurement as a new language to describe
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