Issue 2‚ pp.185-188. 2. Bruce W Ramme & Steven H Miller. (2011). “An Electric Freeway to future.” Journal of Concrete International‚ Vol.1‚ No. 1‚ pp.44-48. 3. Christopher Y. Tuan. (2010). “Roca Spur Bridge: The Implementation of an Innovative Deicing Technology.” Journal of Cold Regions Engineering‚ Vol. 22‚ Issue 1‚ pp.1-15. 4. Chun-Yao Lee & Siang-Ren Wang. (2010). “Application of Four-Electrode Method to Analysis Resistance Characteristics of Conductive Concrete.” International Journal of Environmental
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The airline industry has responded to this difficult environment by taking measures to restructure their strategy. If they do not restructure their strategy they will possibly go bankrupt. Discuss Jeb Blue’s strategic intent JetBlue
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protests and boycotts. JetBlue has established the following three objectives regarding Blues public relations campaign.
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Essentials of MIS Additional Cases 1 BUSINESS PROBLEM-SOLVING CASE JetBlue Hits Turbulence In February 2000‚ JetBlue started flying daily to Fort Lauderdale‚ Florida and Buffalo‚ New York‚ promising top-notch customer service at budget prices. The airline featured new Airbus A320 planes with leather seats‚ each equipped with a personal TV screen‚ and average one-way fares of only $99 per passenger. JetBlue was able to provide this relatively luxurious flying experience by using information
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History JetBlue Airways Corporation (JetBlue) was founded in 1998 in Delaware by David Neeleman‚ a former Southwest executive. The airline began operations in 2000 based out of JFK International Airport (JFK) in New York. JetBlue currently has over 12‚900 employees and has been repeatedly ranked as number one in customer service among low-cost carriers by J.D. Power & Associates. As of December 31‚ 2010 the company operates over 650 flights daily‚ servicing 63 destinations in 21 states‚ including
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MAIN PROBLEM JetBlue was a thriving young airline with a strong reputation for outstanding service‚ but in Valentine’s Day 2007 JetBlue had a problem‚ the planes were trapped on the runway for many hours. JetBlue didn’t have a good operational system at the moment‚ and that’s why they canceled more and more flights‚ they did really bad management decision‚ also the web broke down and the airline couldn’t rebook all the passengers at one. Also the company had so many people who weren’t trained
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Seminar 1: Company case: Jet Blue: Delighting customers through happy jetting (Core book page: 34) 1. Give examples of needs‚ wants‚ and demands that JetBlue customers demonstrate‚ differentiating these three concepts. What are the implications of each for JetBlue’s practices? The needs are situations of felt deprivation‚ in other words a state or time of difficulty such as the ones seen in Maslow’s pyramid: from bottom to top Physiological which consists of food‚ water‚ and sleep‚ safety
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BUSINESS PROBLEM-SOLVING CASE JetBlue and WestJet: A Tale of Two IS Projects The time had come for both JetBlue and WestJet to upgrade their reservation systems. Each carrier had started out using a system designed for smaller start-up airlines‚ and both needed more processing power to deal with a far greater volume of customers. They also needed features like the ability to link prices and seat inventories to other airlines with whom they cooperated. Both JetBlue and WestJet contracted with
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Jetblue Case Analysis Jetblue set out to provide its customers with a great airlines experience. Neeleman’s goal was to provide customers with “the types of amenities reserved for the pricier carriers‚ including wider seats ……and 24 channels of in-flight television” ( Case study pg 400) One of Jetblue and Neeleman’s biggest challenges was to keep offering all these amenities while still competing with the big carriers by keeping their prices 50 to 60 percent lower on the same routes. As they grew
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were developed by Ann Rhoades who was the Executive Vice President of People at JetBlue Airways. Ms. Rhoades was very innovative with the development of the new HR policies‚ which up to that time had never been implemented by any other startup airline organization. Along with the strategies‚ policies‚ and practices‚ there were five core values that were also established. These values provided an overarching vision for JetBlue Airways in order to direct all organization activities whether internal or external
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