of two major weather factors‚ winter snowstorms andsummer thunderstorms‚ snowstorms are easier to handle because they are more predictable. Don’t tell tha t toJetBlue‚ however. On February 14‚ 2007‚ JetBlue wasunprepared for a snowstorm that hit the East Coast. Dueto the lack of planning‚ JetBlue held hundreds ofpassengers on its planes‚ at JFK‚ in some cases for aslong as 10 hours (with bathrooms closed!). To the stranded travelers‚ JetBlue’s tepid offer of a refund was just as outrageous.
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difficult to determine years ago. For example‚ in 2007‚ JetBlue experienced unprecedented levels of customer discontent in the wake of a February ice storm that resulted in widespread flight cancellations and planes stranded on Kennedy Airport runways. The airline received 15‚000 e-mails per day from customers during the storm and immediately afterwards‚ up from its usual daily volume of 400. The volume was so much larger than usual that JetBlue had no simple way to read everything its customers
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advantage. Strategic managers use RBV to assist in making directional decisions which must take into consideration the strategic management process‚ organisational climate‚ strategic liabilities and assets‚ dynamic capabilities and core competencies. The VRIO model will be discussed to assess how strong an organisations competitive advantage is. RBV encounters a level of criticized shortfalls which will be discussed and alternative organisational performance models which can be used in addition to RBV for
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ROLLS-ROYCE: INTERNAL ANALYSIS For the purpose of internal analysis‚ I have selected civil aerospace SBU of Rolls-Royce. This analysis has been done considering the fact that the case study was published in year 2005. Financial Analysis: Rolls-Royce has been generating higher margins in past few years. In last four years i.e. from 2002 to 2006 the operating profit has grown from £168 million to £692 million with the annual growth rate of 42.5%. The net profit has also increased at compound annual
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consideration. It only made decisions by itself as soon as possible and did not think about subsequent information. Q: 2. Review the section on common biases and errors in decision making. For companies such as Nationwide‚ American Airlines and JetBlue that must respond to natural events‚ which biases and errors are relevant and why? A: There are two main biases relevant to Nationwide. The first bias is overconfidence bias. Nationwide is too confident to make the decision correctly by itself
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Checkpoint Week 8 John McManamon IRN: 9048277815 IT/205 4/16/2014 John Gosney 1. How important is the reservation system at airlines such as WestJet and JetBlue? How does it impact operational activities and decision making? As an employee of an oil company‚ I am keenly aware that the price of gulf coast kerosene (jet fuel) is almost $3.00 per gallon. With an estimated 30‚000 flights per day in the US alone‚ there is a tremendous amount of money spent by planes idling at the gate‚ or on
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Introduction Strategic management serves a really important role in every company. A good strategic management can lead a company to success such as gain better competitive advantage against rival companies which are in the same industry. On the other hand‚ a bad strategy can also lead a company to bankruptcy. In this paper‚ I’m going to analyze the pharmaceutical industry by using Walmart as my primary example. Examine Warlmart’s website and determine if the strategies pursued by this firm were
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familiar with the existing airline companies. For these reasons‚ there is a high barrier entrant over new competitors. Rivalry * Delta * JetBlue * Southwest The competition among competitors is extremely intense as all Delta‚ JetBlue‚ Southwest and AirTran are major airlines listed by the U.S. Department of Transportation. Moreover‚ JetBlue‚ Southwest and AirTran are using the same strategy which is low-cost airline. Customers tend to look at the most attractive prices that are offered
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a few that determine the market prices like JetBlue. According to "CNN Travel" (2013) "For the ninth consecutive year‚ JetBlue Airways ranked first for satisfaction among all North American airlines.” JetBlue is one of the leading organizations in the airline industry. The organization keeps the costs low which has a direct impact on the other organizations. To ensure the demand stays high the need to keep the prices low is important. If only JetBlue kept its prices low then the organization would
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1-13). Wal-Mart had many challenges to face in the discount trade. This case displays Wal-Mart’s competitive advantages‚ how they developed them‚ if they are sustainable and how they have battled with their competitors. Furthermore‚ through the VRIO Framework and Porter’s Five Forces Model‚ it helped analyze how Wal-Mart has strived passed its competitors and what keeps it the market’s frontrunner. Competitive Advantages Wal-Mart has a competitive advantage over other discount stores. Competitive
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