BACKGROUND JetBlue envision to create high quality airline at low-fares‚ to accomplish this JetBlue is developing high technology (Paperless) to meet efficiency but also focused on service improvisation. Profile • Founder • Focus Area : David Neeleman : New York‚ Florida & California • Operations : February 11‚ 2000 • First Flight : Between New York’s JFK &Fort Lauderdale • Initial Capital : $130 million Mission Core Values Safety Caring Integrity Fun Passion
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Discussion Questions DRAGON SOUP AND EARNINGS MANAGEMENT For Case (A) 1. Using Excel sheet provided‚ and the recommended consequential disclosures as a basis for your analysis‚ what recommendations would you give Phillips on each of the items listed below? In each case‚ justify your recommendations and estimate how much the decision will change the true value of the company and its value in the eyes of an investor in a private company. a. The lease or buy decision‚ including whether to structure
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discuss the questions asked about the four different case studies we are to read this week. The case studies are When antivirus software cripples your computers‚ How secure is the cloud‚ Are electronic medical records a cure for heath care‚ and JetBlue and WestJet: A tale of two IS projects (Laudon & Laudon‚ 2012‚ pgs 304‚ 321‚ 522 & 556). WEEK 5 CASE STUDIES WHEN ANTIVIRUS SOFTWARE CRIPPLES YOUR COMPUTERS There are a few reasons why McAfee’s antivirus software created so many problems
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Airbus’s New Support Strategy Values Customer Service Airbus is building a new support strategy where customers pay for a significant portion of purchased services with data collected during operations. In a press briefing last December at the aircraft manufacturer’s headquarters in Toulouse‚ France‚ executives from Airbus’s customer services team explained that rather than becoming a standalone business unit‚ integrated customer support can help make Airbus airplanes more attractive. In addition
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Singapore Airlines is one of the key players globally within the airline industry. It has employed a set of core strategies which seek to combine excellent customer service with high rates of profitability. Using the SWOT analysis tool defined by Jobber (2001) it is a useful task to look at SIA’s competitive strengths that contribute to increasing shareholders value. As mentioned above the high quality of its customer service is one of the strengths of SIA and its brand image of ‘Singapore Girl’
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Brazil’s Gol Linhas Aereas Inteligentes (Smart Airlines) GOL Linhas Aéreas Inteligentes (Smart Airlines) Established: 2001 Headquarters: Sao Paulo‚ Brazil Fleet: 127 airplanes‚ all 737s‚ including 737-300s and Next- Generation -700s and -800s. Customer base: Using a discount model similar to Southwest Airlines in the U.S. GOL holds about 35 to 40 percent of the domestic air travel market. Since launching operations‚ GOL has been South America’s fastest-growing airline. GOL’s initial fleet: 25
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Aufgabe 1 Die Branchenstruktur‚ oder allgemeiner die Attraktivität eines Marktes‚ lässt sich mit Hilfe des von Michael Porter vorgestellten Instrumentariums der „Five Forces“ bewerten. Dieses zählt zu den Industrial-Organization-Theorien und dient der Umweltanalyse. Eine grundsätzliche Orientierung daran erscheint sinnvoll. Zunächst werden die einzelnen Einflussgrößen auf die Marktattraktivität in ihrer Tendenz bewertet‚ zum Ende erfolgt eine Gesamtbewertung. Abbildung 1 Porter‘s Five-Forces Rivalität
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An Assessment of the Strengths and Weaknesses of Southwest Airlines Company Overview Southwest Airlines began operations in 1971‚ with the company’s initial service taking place between Dallas‚ Texas‚ Houston‚ Texas‚ and San Antonio‚ Texas (Southwest Airlines‚ 2006). Rollin King and Herb Kelleher started the company with a simple mission focused on being different than other airlines; their chief focus was to provide on time flights at a low cost‚ along with a bit of fun (Southwest Airlines)
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Below are the revised case lists for CS532 students using 11th Edition of text book. You will be asked to choose ONE of the following individual projects from each group‚ answering the questions posed at the end of the case: · (Individual) Due 7/19/11: (Choose one of the following) · Page 10-11 Virtual Meetings: Smart Management · Page 23-24 UPS Completes Globally with Information Technology · Page 50-51 Air Canada Takes Off with Maintenex · Page 53-54 Fresh‚ Hot‚ Fast Can Information Systems
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Fuel Hedging A Strategy for Air Carriers to Combat Fuel Hike Index Jet Fuel – The Nemesis of Airlines In the year 2008‚ the growth of global aviation industry received a major bolt from the fear of global economic slowdown and the rise in crude oil prices. Though the global economic uncertainties impacted the business of airlines‚ but the steep surge in crude prices has changed the financial equations of the airline across the world‚ with India being no exception. In fact over the previous
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