SYNOPSIS This case illustrates the success that JetBlue Airline has achieved since founded in 1999‚ though it had trouble in 2007 during Valentine´s day and a few more‚ it managed to overcome the issue and become one of the most known companies for excellent customer service. The author mentions that JetBlue truly cares about the customer because JetBlue doesn´t sell just airplane tickets and its customers neither seek for airplanes tickets when buying at JetBlue. They buy the whole experience in which each
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history cannot be change. But if we could go back in time. Would United States choose the same decision? Many things have gone wrong in this war. And this so call "war"‚ is the fight of Vietnam war. One of the many things that went wrong‚ was the massacre of My Lai and My Khe. The massacre set an outrage across the world. Just how in the world‚ did this came to be. Just what
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What exactly is ballistics? Most of us have heard this term used on popular television shows such as CSI‚ however does anyone actually know what the word means? Ballistics is the observation of logistics that deals with the discharging‚ navigation‚ conduct‚ and consequences of bullets. Ballistics‚ is a technique that administers the movement of ammunition‚ for instance explosives‚ torpedos‚ aeronautical bombs‚ and slugs. Ballistics is valuable to law enforcement officials‚ who examine and analyze
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In an essay of 2500 words‚ consider what exactly makes a good counselor. Counseling is a process where a person tries to assist another person to be able to handle his or her problems. A counselor is not just there to give advice; it is also based on mutual trust and understanding. Counseling is an opportunity for us to help people to mentally adjust to different situations. A good counselor should display sincerity‚ good listening skills and be able to assist people in gaining a better understanding
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Problems at JetBlue On Valentine’s Day 2007‚ a severe winter storm hit the northeastern portion of the United States causing many airlines to cancel many flights that resulted in other airlines to divert other flights to the John F. Kennedy airport in New York. JetBlue Airways decided to wait out the storm and found it impossible and unable to continue flights. JetBlue Airways began receiving irate passengers due to being bumped or routed to New York. As problems progressed‚ passengers found
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The Question of Imitability: do firms without a resource face a cost disadvantage in obtaining or developing it? [is what a firm is doing difficult to imitate?] 4. The Question of Organization: Are a firm’s other policies and procedures organized to support the exploitation of its valuable‚ rare‚ and costly-to-imitate resources?” ORGANIZATION : AIRLINE INDUSTRY – JETBLUE RESOURCES | CAPABILITIES | CORE COMPETENCIES | In-Flight Entertainment | JFK Airport hub: hub provides significant
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A tale from Nigeria Two men called “Good- is-never-lost” and “Evil-is-never lost” went to make a farm. They chose a good place and began to cut the tree. But did not clear the bush. When this was done they waited at home till the dry season should come. This would allow them to burn the bush before they dug the ground. It happened that spider‚ ignorant of the danger‚ began to spin his web there‚ and he married and had a large family. Antelope also came and said that it was good place
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demands JetBlue customers demonstrate‚ differentiating these three concepts. What are the implications of each for JetBlue’s practices? Needs‚ wants and demands are three basic things that each company must have in mind in order to produce a valuable “market offering” that will bring the so called “long-lasting and valued relationships” to their table‚ and JetBlue is not the exception. JetBlue like any other business is competing at the market by offering something to their costumers. But what do
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JetBlue Airways IPO Valuation Background Started in 1999 with the promise to “bring humanity to air travel‚” JetBlue entered the “Discount Fare Airlines” to join the likes of Southwest‚ ATA‚ Frontier and others (Bruner 2002). With a strong and experienced management team‚ having Continental Airlines’ former vice-president as president and COO‚ and Southwest Airlines’ former executive vice-president and treasurer as CFO‚ David Neeleman believed that his new airline would thrive. Neeleman built
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References: Bentson‚ G.‚ and A. Hartgraves. "Enron: What Happened and What We Can Learn From It‚" Journal of Accounting and Public Policy (Summer 2002): 105-127. Berenson‚ A Charan‚ R.‚ and J. Useem. "Why Companies Fail" (2002) . Committee of Sponsoring Organizations of the Treadway Commission (COSO) --. Fraudulent
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