commonly used de-icing agent (Road salting). Sometimes‚ it can be used along with some anti-caking agents like sodium hexacyanoferrate (II) or sand and grits. These elements like sodium‚ chloride‚ ferrocyanide and other impurities seep into our environment when the snow or ice melts‚ and poses a threat to water bodies‚ soil‚ vegetation and large number of species sustaining on them (Environmental‚ Health and Economic Impacts of Road Salt). De-icing of the roads is‚ beyond a doubt‚ very essential‚
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2.1 Show the macro and micro environmental factors which influence marketing decisions. Marketing Environment The marketing environment consists of all the factors of a market which impact a marketing management’s decision when producing products as well as developing and maintaining profitable customer relationships with the target customers. The different levels of the environment are micro environment and macro environment. Micro Environment Micro Environment is the internal and immediate
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ambitions with my manager‚ she offered me an interview‚ then a training in ticketing. I was successful and she offered me a maternity cover position on revenue. 2. Provide an example when you have made a sale through the delivery of exemplary customer service. Answer Engaged in a conversation with a passenger who was buying a single ticket on board I found out that he returns within a month so I advised him that is cheaper to buy a return. He din’t buy only the return‚ he was so happy with the
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recreation service‚ public service‚ security service and so on… (Encarta Premium 2009) The key component of business is providing quality service for its customers. Quality service requires one way of follow up of the dynamic in the internal and external business environment through information gathering and analyzing to increase customer satisfaction. Customer satisfaction with service quality can be evaluated by comparing presumption of service received with expectation of the service needed.(Google) In
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minority‚ shifted the emphasis from skilful work to credit-worthy consumption. The work is now done by automated processes at home in the domestic market and elsewhere in the global free-market via the intensified exploitation of people and their environment. Capitalists need consumers to buy products. To ensure that this facet of capitalism exists‚ social structures and processes have evolved which support and stimulate acquisitiveness in a specific social culture called the "consumer society" (Jones
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Customer Analysis Customer analysis is an important and critical section in the company business plan or marketing plan. The analysis is using to identify the target customer‚ make the strategic and ascertains the needs of these customers‚ and specifies the product that satisfies these needs. The customer analysis and customer profile is a simple tool to help the business better understand and investigate the trend and the potential customers‚ therefore the company can increases the sales and grow
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The environment is something you are very familiar with. It’s everything that makes up our surroundings and affects our ability to live on the earth—the air we breathe‚ the water that covers most of the earth’s surface‚ the plants and animals around us‚ and much more. In recent years‚ scientists have been carefully examining the ways that people affect the environment. They have found that we are causing air pollution‚ deforestation‚ acid rain‚ and other problems that are dangerous both to the
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Business Environment of Tesco Group The Macro-Environment consists of factors that may influence an organization externally. This is usually outside of the control of corporations. Examples of factors that may influence a business are changes in interest rates‚ changes in cultural trends and tastes‚ more competitors in surrounding areas as well as greater regulations or changes to government laws. (Pagano‚ Margareta‚ 16 May 1987). A popular method used to analyze the macro-environment is through
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Environment Environment may refer to: • Built environment‚ constructed surroundings that provide the setting for human activity‚ ranging from the large-scale civic surroundings to the personal places. • Environment (biophysical)‚ the physical and biological factors along with their chemical interactions that affect an organism. • Environment (systems)‚ the surroundings of a physical system that may interact with the system by exchanging mass‚ energy‚ or other properties • Environmental
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Title A study of marketing strategy of shopping centre for customer retention in Hong Kong Author(s) Chu‚ Ka-wai; g1Vag Citation Issue Date 2009 URL http://hdl.handle.net/10722/128605 Rights The author retains all proprietary rights‚ (such as patent rights) and the right to use in future works. A STUDY OF MARKETING STRATEGY OF SHOPPING CENTRE FOR CUSTOMER RETENTION IN HONG KONG by CHU KA WAI DISSERTATION Submitted in partial fulfillment of the requirements
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