the macro environment‚ can be identified and examined. These There are a number of common approaches how the external factors‚ which are mentioned in the factors indirectly affect the organization but cannot be controlled by it. One approach could be the PEST analysis. PEST stands for political‚ economic‚ social and technological. Two more factors‚ the environmental and legal factor‚ are defined within the PESTEL analysis (or PESTLE analysis). The segmentation of the macro environment according
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to date about environmental issues * Have good communication skills * Able to interact and convince individuals * Have good presentation skills * Good at solving complex problems * Critical thinking ability * Work environment Environment
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CLEANLINESS 3. REAL WELCOME & THANK YOU 4. HOSPITALITY GESTURES 5. CUSTOMER COMPLAINTS & RECOVERY 6. SECURITY 7. GOOD COMMUNICATION & FOLLOW-UP 8. BIRTHDAY PARTIES 9. LOCAL STORE MARKETING (LSM) 10. PRODUCT AWARENESS AND COMPANY INFORMATION 1 11 28 32 37 42 50 56 58 64 1. INTRODUCTION 3. The One-Day Course The final stage of your development will involve your attendance on the Customer Care Course. Attending the one-day Customer Care Course will give you an opportunity to further improve and
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Introduction Business environment is the combination of internal and external factors that influence a company ’s operating situation. The business environment can include factors such as clients and suppliers‚ its competition and owners‚ improvements in technology‚ laws and government activities and market‚ social and economic trends. Environmental forces of political‚ economic‚ social‚ and technological factors. These factors are outside the control of the business. The business can’t do much
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earth is the only planet in the universe which has an environment suitable for life. Water‚ land‚ and air are needed for survival. Earth provided these essential and human used them. One of the biggest problems that the enviroment is serious pollution. Pollution can be divided into three types : water pollution‚ land pollution‚ and air pollution. Paragraph 3: Another type of pollution is which has a remarkable influence on over environment is air pollution. Every year‚ there are a lot of smoke
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to communicate with customers to identify and agree on product/ service specifications. It is crucial to be aware that customer expectations and needs will change from time to time and will be affected by market trends‚ fashions and changes in external environments. This means the business plans need to be adapted to changing needs of customers and is important that organisations communicate with its customers. Profiling is a method to understand the needs of the customers. Profiling enables organisations
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Customer Analysis T&J’s Boutique will be located in Olathe and Overland Park Kansas. We currently have two locations‚ both outside of the mall. We are striving for a space inside of the mall because it would be easy access for the costumers. These places are central to the baby community. We feel its essential to locate ourselves in the heartbeats of the youthful community. We also aim to create an atmosphere of friendliness and acceptance‚ as well as a retail environment where people can have picking
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Both the governmental and Non Governmental Organizations have been propagating afforestation programmes. Due to the industrial revolution many countries have seen the rapid decline in forests. Cutting of trees is not only a threat to the environment but also to the quality of life and to the economy also. Reasons for the decline in forests : Explosion of human and livestock population Increased demand of timer‚ and fuel wood Expansion of the agricultural land Construction of the infrastructure
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INTRODUCTION TO BUSINESS ENVIRONMENT Chapter Outline : • Introduction • Meaning of Business • Business Objectives • What is Business Environment ? • Nature of Business Environment • Components of Business Environment • Determinant of Business Environment • Review Questions • References Introduction : Business environment is becoming highly complex‚ unstable and unpredictable in the globalised economy of today. The environment is the result of changing
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Climate Change Beliefs and Cultural Values Controversy surrounding the public understanding of climate change is influenced by the deficit in cognition of scientific information. As a result the knowledge deficit‚ people turn to cultural differences for alternative explanations. In a straight forward explanation‚ the difference in opinions is a result of both ignorance and culture. This view aligns with Kahan et al.’s cultural cognition thesis‚ according to which the political disagreement about
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