point of contact and solid customer-centric processes for new-vehicle owners during vehicle servicing are becoming increasingly important drivers of customer satisfaction‚ according to the J.D. Power Asia Pacific 2013 Philippines Customer Service Index (CSI) Study released today. Now in its 13th year‚ the study measures overall satisfaction among vehicle owners who visit an authorized service center for maintenance or repair work during the first 12 to 24 months of ownership based on five factors
Premium Customer service Customer
Cebrina Webb Mr. Kautzer AP English 2B September 30‚ 2012 Essay: Let Teenagers Try Adulthood ; Leon Botstein I personally agree with Botstein’s theory that high school is over rated and used as an isolation or holding cell preventing students from witnessing the real world because in high school we are educated on the basics things that are needed to get into college (reading‚ writing‚ math‚ and science) but we are barely educated about the real world and how to survive in it. For example
Free High school College Middle school
throughout society. The Jim Crow era was characterized by legalized segregation‚ lynch mobs‚ and white supremacy which caused a dark oppressive period of American race relations from 1890 to 1910 (Campbell). The period which the states of Confederacy were controlled by the federal government and social legislation which granted African Americans new rights consisted of a time frame called the Reconstruction period. The Reconstruction period resulted as one of the main causes of why the Jim Crow era began
Premium African American American Civil War Southern United States
Jim Casy was a preacher who decided to abandon his profession. He follows the Joad’s on voyage and he influences the group immensely by leading them spiritually. Jim Casey had his own philosophy‚ that everyone was equal‚ a whole. The events that the family suffered through‚ Casey decided he had to fight for his family’s rights and defend his morals. He goes west to help his fellow workers and end injustices. Casy was a Christ-like figure‚ he has matured throughout the novel but he still deals with
Premium Jesus Bible
Evans desired to have some sort of academic qualification while he was serving imprisonment. For this he wanted to give the o-level (ordinary certificate in secondary examination) in German. So‚ a German teacher comes to teach him for ten months. Then he gives the examination there in his cell. A parson called McLeery is called to invigilate for the exam. The Governor him self comes to supervise security arrangements as the prisoner is very cunning and had escaped three times earlier also. The parson
Premium Prison Penology Teacher
Valuation of Common Stock Ashok Banerjee Common (Equity) Stocks • Because common stock never matures‚ today’s value is the present value of an infinite stream of cash flows (i.e.‚ dividend). • But dividends are not fixed. • Not knowing the amount of the dividends—or even if there will be future dividends— makes it difficult to determine the value of common stock. • So what are we to do? Valuation Models • Dividend Valuation Model (DVM): – Constant dividend: Let D be the constant DPS: The required
Premium Discounted cash flow Time value of money Stock market
Term paper on ESOP Submitted by Hitesh.K.R (1pi11mba59) Finance Cohart 1 What is an ESOP? ESOP stands for Employee Stock Ownership Plan and is an employee benefit plan which makes the employees owners of stock in that company. An ESOP is required by law to invest primarily in the stock of the sponsoring employer. An ESOP is a qualified defined contribution plan and is similar to profit sharing plans. The employer can use it as a conduit for borrowing money from a bank or other
Premium Stock Employee benefit Pension
EQUITY MARKET In financial markets‚ stock is the capital raised by a corporation through the issuance and distribution of shares. A person or organization which holds shares of stocks is called a shareholder. The aggregate value of a corporation’s issued shares is its market capitalization. When one buys a share of a company he becomes a shareholder in that company. Shares are also known as Equities. Equities have the potential to increase in value over time. It also provides the portfolio with
Premium Stock market Stock Stock exchange
Chapter 8 Index Models 163 Multiple Choice Questions 1. As diversification increases the total variance of a portfolio approaches ____________. A 0 B 1 C the variance of the market portfolio D infinity E none of the above Answer: C Difficulty: Easy Rationale: As more and more securities are added to the portfolio unsystematic risk decreases and most of the remaining risk is systematic as measured by the variance of the market portfolio. 2. The index model was first suggested by ____________. A Graham
Premium Investment Variance Regression analysis
the these three stocks: Answer: B‚ B;A 2. Your friend is considering adding one additional stock to a 3-stock portfolio‚ to form a 4-stock portfolio. She is highly risk averse and has asked for your advice. The three stocks currently held all have b = 1.0‚ and they are perfectly positively correlated with the market. Potential new Stocks A and B both have expected returns of 15%‚ are in equilibrium‚ and are equally correlated with the market‚ with r = 0.75. However‚ Stock A’s standard deviation
Premium Rate of return Investment