JOB DESIGN‚ ANALYSIS & EVALUATION What is a Job? • A unit in an organisation structure that remains unchanged whoever is in the job • A job consists of a related set of tasks that are carried out by a person to fulfill a purpose • Role – the part people play in carrying out their work FACTORS AFFECTING JOB DESIGN • Process of Intrinsic Motivation • Characteristics of Task Structure • Motivating Characteristics of Jobs JOB DESIGN DEFINED • “The specification of the contents‚ methods
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Job Title: Customer Service Agent Job Summary: A Customer Service Agent deals with customers mainly by email‚ but occasionally by telephone to handle customer inquires and complaints. The customer service agent obtains all pertinent information from the customer and acts a mediary on behalf of Half.com‚ between the sellers and the buyers to settle all disputes‚ inquiries and complaints. Relationships: The Customer Service Agent will have and maintain working relationships with other Customer
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Job design is a work arrangement or overcoming job dissatisfaction and employee alienation arising from repetitive and mechanistic tasks. Through job design organizations try to raise productivity levels by offering non-monetary rewards such as greater satisfaction from a sense of personal achievement in meeting the increased challenges and responsibility of one’s work. Job enlargement‚ job achievement‚ job rotation‚ and job simplification are the various techniques used in a job design exercises
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HUMAN RESOURCES AND JOB DESIGN (Outline of Report) Course: Production Management 2 INTRODUCTION HUMAN RESOURCES STRATEGY IN OPERATION MANAGEMENT Any activities required by the firm specially those that are relevant to production requires a capable and skilled personnel. Human resources perform and contribute a valuable input in the production process. Human performance is crucial to an organization’s performance. An organization does not function without people; it does not function
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have been sufficient changes regarding job design over the past decades‚ including the rising popularity of new practices such as employee involvement (Maxwell‚ Richard & Sandra 2008). With new induction of theories‚ an analysis to illustrate the similarities and differences was made between the content and process theories; chosen theories being the two-factor theory and equity theory respectively. Implications of integrating various theories like the Job Characteristics Model (JCM) by Herzberg
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of Job Analysis and Job Design in the HR Function Phillip Randolph Introduction to Human Resources - 7 Instructor Oxley November 19‚ 2013 There aren’t many differences in job descriptions for an Employment Assistant example in my text and the Marketing Account Representative position at Alliance Worldwide on Monster.com. The job description for the Employment Assistant position is summarized and straight to the point. Instead of providing the company’s history‚ the job description
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Job Design Worksheet Job design determines what work is done and how it is organised and performed. Job design takes the total work environment and work management practices into account when making decisions about an individual position. This worksheet asks a series of questions on aspects to consider in designing a job – the Design Elements – then links each aspect to the position description – Reference in Position Description. Design Elements Reference in Position Description Job Purpose
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Most research in job design suggests taking a look at the aspect of job structure. This structure tells us how these elements in a job are organized can act to increase or decrease effort. When I took a look at the Job Characteristics Model (JCM) it describes five core job dimensions that managers should look into to increase motivation within employees. I have heard employees say “I only come to work for this easy check‚ there is nothing to do here but eat‚ sleep and the most work if any is when
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Reflection: Motivation and Job Design Why is it that a few decades ago people did not need as much motivation and were driven to work productively and efficiently even though the employees were most of the time taken advantage by their employer? Also‚ why is it that today’s employees have much better work conditions and incentives‚ but still need a form of motivation to get satisfying performance in their job? I do not have answers to these questions‚ but I know that people have different motivations
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(plc) in the case of it being a public limited company. The location of its registered office. The capital of the company. This indicates the limit amount of capital that the company is allowed to raise. The Articles of Association: The document depicts the rules of the internal
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