Job Title: Customer Service Agent Job Summary: A Customer Service Agent deals with customers mainly by email‚ but occasionally by telephone to handle customer inquires and complaints. The customer service agent obtains all pertinent information from the customer and acts a mediary on behalf of Half.com‚ between the sellers and the buyers to settle all disputes‚ inquiries and complaints. Relationships: The Customer Service Agent will have and maintain working relationships with other Customer
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| 2012 | | Triangle Tribe Recruitment | Recuritment of retail manager | | Table of contents Contents Page no. Job analysis 2‚ 3‚ 4 Job description 5 Personnel specification 6 Method of recruitment 6
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JOB ANALYSIS AND TECHNIQUES Submitted for the Course HUMAN RESOURCE MANAGEMENT IN SEMESTER I MASTER OF COMMERCE PROGRAMME OF THE UNIVERSITY OF MUMBAI BY UNDER THE GUIDANCE OF 2013 – 2014 DECLARATION I hereby declare that this project report entitled “Job Analysis & Techniques” which is being submitted in partial fulfilment of the requirement of the course on Economics of Global Trade and Finance leading to the award of the ‘Master of Commerce Degree”
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* A bank’s remuneration committee should have direct responsibility for the pay of all high-paid employees I believe remuneration committees should not only have direct responsibility for the pay of all high paid employees but they should look at pay across the corporation. I believe this change was introduced in order to sustain a long term value creation for shareholders. * Remuneration and Performance It’ll make a change to the way in which corporations run themselves to some extent because
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Introduction Job Analysis is the act of putting together the details of a particular job. The analysis is not limited to job description alone. The Analysis includes all relevant training‚ disciplinary actions ‚ selection process‚ performance and employing the correct person for a job. Therefore‚ as the company moves forward with this integration and merger of the two companies‚ new job descriptions will form as a result on the focus on sales. Rather than placing current and or new employees into
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QUESTION 1 Using the specific operations performance objectives explain why do you thing TMC is a world-class company? A company should be concerned to satisfy its customers’ requirements for fast and dependable services at reasonable price‚ as well as helping its own suppliers to improve services they offer. There are five basic performance objectives and they apply to all types of operation: • Quality • Speed • Dependability • Flexibility • Cost (Slack‚ N. et
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Job Analysis and Selection Plan According to the text Job Analysis is “To make intelligent decisions about the people-related needs of a business‚ two types of information are essential: (1) a description of the work to be done‚ the skills needed‚ and the training and experience required for various jobs‚ and (2) a description of the future direction of a business. (Cascio‚ 2006‚ p.157) These two very essential forms of information are called job analysis and workforce planning which help to
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ILE An Analysis of Operation Torch In the study of any operational planning there are many aspects to consider . For the sake of clarity and focus ‚ Operation Torch will be studied with an eye towards assessing its objectives ‚ the enemy ‘s center of gravity ‚ the battle ‘s decisive points ‚ and finally its culmination aspect . The following pages will described the above-cited facets of operational planning in detail .MAJ . Jennifer Marrast Host Objectives The major goals of Operation Torch was
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Market Segmentation is a marketing strategy that involves dividing a broad target market into subsets of consumers who have common needs‚ and then designing and implementing strategies to target their needs and desires using media channels and other touch-points that best allow to reach them. Market segments allow companies to create product differentiation strategies to target them. Criteria for segmenting An ideal market segment meets all of the following criteria: * It is possible to measure
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You have a multimodal (VARK) learning preference. Use the following helpsheets for study strategies that apply to your learning preferences: multimodal visual aural read-write kinesthetic The VARK Questionnaire: How Do I Learn Best? The VARK questionnaire alerts people to the diversity of different approaches to learning styles. VARK questionnaire help learners identify their specific learning methods to concentrate on learning material with significant segments. Any profession can use VARK
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