and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model Ling Zhao a‚ Yaobin Lu a‚⁎‚ Long Zhang a‚⁎‚ Patrick Y.K. Chau b a b School of Management‚ Huazhong University of Sci. and Tec. Wuhan 430074‚ China School of Business‚ The University of Hong Kong‚ Hong Kong‚ China a r t i c l e i n f o a b s t r a c t Understanding the antecedents and consequences of customer satisfaction in the mobile communications
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Customer Satisfaction & how can we measure it By: Omid Nasrollah Mazandarani BACKGROUND OF THE WRITER As a student of Masters of Business Administration specialization in general management with the background of Bachelor of Industrial engineering the writer has four years experiences in the automobile industry. These experiences and background help me to understand the role of customer satisfaction in terms of organization profitability. Abstract: This proposal examines customer
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[pic]CONTENTS 1. Introduction to the study 15. Annexure 2. Industry profile 16. Bibliography 3. Company Profil 4. Product Profile 5. History of MICO MARBLES 7. Departmental Study ➢ Production unit ➢ Polishing unit ➢ Marketing departments ➢ Organization chart 8.Scope and limitations of the study 9. Objectives 10. Methodology 11.Data
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Journal‚ University of Nigeria Nsukka. Vol. 23. No.1. 137- 155 JOB SATISFACTION AS CORRELATES OF TEACHER ABSENTEEISM IN RURAL PUBLIC SECONDARY SCHOOL IN ABIA STATE Duvie‚ Adanma N. Department of Agricultural Education Michael Okpara University of Agriculture‚ Umudike and Okorie‚ Florence U. Staff School‚ Michael Okpara University of Agriculture‚ Umudike Abstract The purpose of this study was to examine job satisfaction variables as correlates of teacher absenteeism in rural public secondary
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accounts etc.) The 7 co-operative principles are: * Voluntary and open membership * Democratic member control * Member economic participation * Autonomy and independence * Education‚ training and information * Co-operation among Co-operatives * Concern for Community Co-operative banks differ from stockholder banks by their organization‚ their goals‚ their values and their governance. In most countries‚ they are supervised and controlled by banking authorities and have
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B1300630 4 Yaminov Mumtozkhon B1300450 Submitted on Due Date (Yes/No) : Yes Word Count : 1614 Table of Contents Introduction 3 1. Motivation plans 4 1.1 Achieving high job satisfaction 4 1.2 Reducing employee turn-around 4 1.3 Improving high productivity 5 1.4 Reaching high-quality work 5 2. Methods of motivating all employees 6 2.1 Happy environment 6 2.2 Give a praise in public 6 3. Three ways to motivate the minimum wage 7 3.1 Rewards 7 3.2 Promotion 7 3.3 Make Them Feel Special 7 4. Teamwork
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EMPLOYEES BENEFITS:- These benefits include: housing (employer-provided or employer-paid)‚ group insurance (health‚ dental‚ life etc.)‚disability income protection‚ retirement benefits‚ daycare‚ tuition reimbursement‚ sick leave‚ vacation (paid and non-paid)‚ social security‚ profit sharing‚ funding of education‚ and other specialized benefits. PROBLEMS FOR EMPLOYEES BENEFITS IN SMALL BUSINESS’S:- Employee benefits are a normal part of doing business‚ but for a small business the cost can have
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| Chapter 1 Introduction 1.1 Background Customer Satisfaction is one of the most important issues concerning business organizations of all types‚ which is justified by the customer oriented philosophy and the main principle of continuous improvement of modern enterprises. Thus‚ customer satisfaction measurement may be considered as a most reliable feedback considering that it provides in an effective‚ direct‚ meaningful and objective way regarding the clients’ preferences and expectations
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CHECKPOINT: MOTIVATING EMPLOYEES A manager can motivate an employee by using both intrinsic and extrinsic motivation‚ depending on the type of employment. Finding ways for the employees to actually enjoy their job is probably the best way to motivate. Typically‚ if an employee enjoys their job‚ they are more likely to perform their job more efficiently. If it’s a job that is hard to find ways to make more enjoyable‚ using extrinsic motivation such as a higher pay or rewards upon performance
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morale. An organizational foundation defines how job tasks are formally divided‚ grouped‚ and coordinated. Step 1. Show employees some appreciation by saying thanks‚ or give them sincere admiration for a job well done (especially in the presence of others). Employees need to know that they are being appreciated‚ even for the little things they do. Step 2. Encourage communication between employees and management: doing this will allow employees to feel comfortable to voice their opinions and
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