customer satisfaction. Customer satisfaction with service quality can be evaluated by comparing presumption of service received with expectation of the service needed.(Google) In the case of COBE library‚ when it begins to provide service‚ it was only provides library service‚ but‚ now it gives various services. While in the expanding of the service it faces a number of constraints. These are complicated service hours‚ incompetent personnel‚ and poor performance. In general‚ customer satisfaction is
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A STUDY ON CUSTOMER SATISFACTION ABOUT THE SERVICE RENDERED BY THE TRUE SAI WORKS WITH REFERENCE TO PASSENGER CARS IN SALEM CITY [pic] Submitted to The True Sai Works‚ Salem. Requirement for the award of degree of Bachelor Of Business Administration (B.B.A.) Submitted by N.NIZAR AHAMED (Regd. No; 07AHA1488) Under the guidance of Mr. C.Mugunthan‚ M.com.‚ M.Phil.‚ (Head of the Department-Management) SALEM SOWDESWARI COLLEGE (SFC) Affiliated to Periyar University‚ Salem-636010
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Alienation Defining what alienation really is requires experiencing the feeling of it firsthand. It is the fear of being completely alone‚ whether in life or in a situation that nobody else understands. It’s a feeling that is impossible to fake because it is basically born from fear. Looking at the texts Of Mice and Men by John Steinbeck‚ Peter Pan by J.M Barrie and Inception written and directed by Christopher Nolan‚ the aspects of alienation is shown through the isolation of going through different
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Modern Tragedies deal with modern issues such as materialism‚ consumerism‚ procrastination and alienation. To what extent does Death of a Salesman show evidence of at least two of these issues‚ and how does Miller present them? Arthur Miller’s ‘Death of a Salesman’ is a modern tragedy; one that incorporates both the tragic genre presented in theatres for centuries as well as essences of the modern world we live in. Materialism is a modern phenomenon‚ something which possibly began due to the American
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contracted employees Dawley‚ D.‚ Stephens‚ R. & Stephens‚ D. (2005). Dimensionality of organizatio commitment in volunteer workers: Chamber of commerce board members and role fulfillment Harrison‚ D.‚ Newman‚ D. & Roth‚ P. (2006). How important are job attitudes? Meta- analytic comparisons of integrative behavioral outcomes and time sequences. Academy of Management Journal‚ 49: 305-325. Jackson‚ C.‚ Colquitt‚ J.‚ Wesson‚ M.‚ & Zapata-Phelan‚ C. (2006). Psychological collectivism: A measurement validation
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to life-changing consequences. Bigger’s path towards alienation is driven by the conditions of his life and the ever-changing flux between his needs and his desires. While most may think that a situation such as Bigger’s is merely fiction‚ in reality such isolation is a true story based on the lives of many African Americans in the 1930’s and 1940’s. And just like the African Americans from those time periods‚ Bigger is aware of his alienation but does not know what to do about it. Bigger’s life
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Title : Establishing profitable customer loyalty for multinational companies in emerging economies Reference Bowen‚ John T. and Shiang-Lih Chen (2001)‚ “The Relationship Between Customer Loyalty and Customer Satisfaction‚” International Journal of Contemporary Hospitality Management‚ 13 (5)‚ 213–17. Research Problem : establishment of “profitable customer loyalty” Problem Analysis : Inspite of investing time resource and finance there is no guarantee of sucesss. RELATED RESEARCH
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University of Winneba Human Resource Management BFG 525 Report on the manner in which recruitment‚ training and performance review are undertaken at Utrak financial services Ltd Rebecca Mensah 7111800015 June 22‚ 2012 Table of Contents Abstract……………………………………………………………………………….. 3 Introduction……………………………………………………………………………. 4 Statement of the Problem……………………………………………………………… 5 Scope and Delimitation of the Study………………………………………………….. 5
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The research register for this journal is available at http://www.mcbup.com /research_registers IJQRM 18‚7 722 Received August 2000 Revised February 2001 The current issue and full text archive of this journal is available at http://www.emerald-library.com/ft Case studies on the implementation of TQM in the UK automotive SMEs Sha’ri Mohd. Yusof Universiti Teknologi Malaysia‚ Johor Bahru‚ Malaysia‚ and Elaine Aspinwall University of Birmingham‚ Birmingham‚ UK Keywords TQM
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Alienation is defined as the state or experience of being isolated from a group or an activity to which one should belong or in which one should be involved. In the novels The Catcher in the Rye and 1984 alienation is a main theme. Catcher in the Rye and 1984 show characters who are not normal and who are different from the rest of society which results in their Alienation. Alienation is a feeling of not belonging. One of the biggest factors that cause alienation is the need to fit in and be accepted
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