Research Title: Relationship between customer satisfaction and high level of service quality: Case study of Tesco store. ABSTRACT Customer satisfaction is the prerequisite for making relationships. Like any other service industry the retail industry is facing a rapidly changing market. Many researchers found numerous strong evidences which show most of the departmental stores fail to deliver customers’ desired service. High level of service quality resulting in satisfied customers is the key to
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of Job Involvement on the Job Productivity of female school teachers of Pakistan Anum Javed Abstract This research paper is about studying the impact of job involvement on the job productivity of female school teachers. Job involvement is measured through four independent variables i.e. job satisfaction‚ burnout and stress‚ work-family conflicts‚ family obligations which in turn affect the job productivity. . We used seven points likert scale. The aim of this study is to see how far job involvement
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BIG CINEMAS CUSTOMER SATISFACTION SURVEY 2010 MARKET SURVEY ON CONSUMER SATISFACTION SUBMITTED TO: KAM K. NGAITHE SUBMITTED BY: MUNINDRA PANDEY FPG0911/037 INDIAN BUSINESS ACADEMY Page 1 BIG CINEMAS CUSTOMER SATISFACTION SURVEY 2010 ACKNOWLEDGEMENT My sincere thanks to Prof. S.K.Singh for guiding & advising me in the process of making the report. I thank him for the encouragement that he gave me while completing this project. I also wish to thank Mr. Kam Khansiam Ngaithe (Theater
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Volume 5‚ Number 2 Impact Of Job Analysis On Job Performance: Analysis Of A Hypothesized Model Rehman Safdar‚ Pakistan Electronic Media Regulatory Authority (PEMRA)‚ Pakistan Ajmal Waheed‚ Quaid-e-Azam University‚ Pakistan Khattak Hamid Rafiq‚ National University of Modern Languages‚ Pakistan ABSTRACT Researchers have developed a relationship between HRM practices and organizational performance‚ but the relationship between HRM practice like job analysis – employee Job performance remains unexplored
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THEME AND THEOLOGY OF JOB In the story of Job‚ we learn from the very beginning that Job lost all his life stock‚ and lost all of his children. In response to this news‚ Job reacted with gut wrenching words‚ causing him to be very depressed. He was in a state of confusion and sorrow over what he believed was God’s personal attack on him. Job believes with all his heart that he did nothing to deserve this attack on his life (Job 9:15-23). Theses tragic events happen at the hand of Satan because
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EXAMPLE OF A CRITICAL COMMENTARY OF A RESEARCH THESIS A critique on the research design of the thesis: Tseng‚ Yu-man (2009). A Study on Job Stress to Job Performance：Counseling as a Moderator. Taiwan: National Sun Yat-sen University‚ http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search-c/view_etd?URN=etd-1103109-054940 (Retrieved April 1‚ 2013) Table of Content Introduction ………………………………………………………..………………. 1 Overview of the research thesis ………………………………………..………….. 1-2 Critique of the
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Job enrichment and job enlargement Job Enrichment should be distinguished from enlargement job enlargement attempts to make a job more varied by removing the dullness associated with performing repetitive operations. In job enrichment‚ the attempt is to build in to jobs a higher sense of challenge and achievement. The accumulation of achievement must lead to a felling of personal growth accompanied by a sense of responsibility. The goal of job enrichment is not merely to make the more varied
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literature. Despite an expectation a lack of satisfaction in life may lead to a higher political participation‚ the literature says otherwise. Life satisfaction is modeled as a dependent variable that does not go with other factors. Income is deemed to be the one factor that weighs more on a satisfaction of a person. The person’s age‚ educational attainment‚ marital status and the person’s connectedness to the society were measured to determine the life satisfaction of the person. Those variables that are
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Research and concepts An index method for measurement of customer satisfaction Ï Ingrid Fecikova  The author Ï Ingrid Fecikova is a Lecturer at the Technical University of  Koice‚ Slovakia. s Keywords Customer satisfaction‚ Measurement‚ Customer retention‚ Customer loyalty‚ Profit Abstract Customer satisfaction (CS) has become an important issue for commercial and public service organisations. Companies win or lose based on what percentage of their customers they can keep. Success is largely
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International Journal of Marketing Studies; Vol. 4‚ No. 6; 2012 ISSN 1918-719X E-ISSN 1918-7203 Published by Canadian Center of Science and Education Customer Satisfaction in the Mobile Telecom Industry in Bahrain: Antecedents and Consequences Mohammed M. Almossawi1 1 Department of Management & Marketing‚ College of Business Administration‚ University of Bahrain‚ Sakheer‚ Kingdom of Bahrain Correspondence: Mohammed Almossawi‚ College of Business Administration‚ Department of Management & Marketing
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