“Employee Satisfaction in Kotak Mahindra” Certificate This is that the project titled “Employee Satisfaction in Kotak Mahindra” is an academic work done by “Amit kumar shah” submitted in the partial fulfillment of the requirement for the award of the Degree of BBA from MAIMS .It has been completed under the guidance of MR. JAGAT JYOTI BARUA . We are thankful to Kotak Mahindra for having allowed our student to undergo project work training . the authenticity of the project work will be examined
Premium Financial services Kotak Mahindra Bank Bank
concerns………………………………………………………………………………………3 Customer service role in business…………………………………………………………………4 Customer satisfaction……………………………………………………………………………...5 IVR system and feedback…………………………………………………………………………6 Analysis……………………………………………………………………………………………7 Conclusion……………………………………………………………………………………….11 References………………………………………………………………………………………..12 Introduction E-Z RP is a small company compared with Datatronics‚ which was able to compete on perspective of customer service. This quality of service makes E-Z RP to
Premium Customer service
This is to certify that the project work entitled “Performance Appraisal at Verka Milk Plant‚ Sangrur” is a bonafide work carried out by Mr. Kanwar Pal Singh in partial fulfillment for the degree of Master Business Administration from BGIET‚ Punjab Technical University‚ Jalandhar. The project report has been approved here with. _______________
Premium Milk
This document contains the technical analysis of the ICICI bank stock as per the movement of the stock in NSE Nifty. The analysis covers Moving Average‚ MACD‚ ROC‚ RSI‚ and Parabolic SAR‚ each indicator provided a detailed technical understanding of the sock over the period of past one year. It is intended to aid the analysis of ICICI stock as a potential candidate for a securities portfolio. Technical Charts The graphs below depict the plots of various technical indicators for the ICICI bank
Premium Technical analysis
Research Project Report Titled ―Customer Satisfaction on Public And Private Bank Loan‖ Submitted in partial fulfillment for the Award of degree of Master of Business Administration 2010-2012 Global Institute of Technology Sitapura‚ Jaipur (Raj)-302022 Submitted To: Submitted By: Mrs.Mamta Soni Mahendra Singh Rathore (Ast.professor) (MBA IV SEM) DECLARATION Hereby I declare that the project report titled―Customer Satisfaction On Public And Private Bank Loan‖submitted
Premium Bank Loan
Decision Support Systems 52 (2012) 645–656 Contents lists available at SciVerse ScienceDirect Decision Support Systems journal homepage: www.elsevier.com/locate/dss Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model Ling Zhao a‚ Yaobin Lu a‚⁎‚ Long Zhang a‚⁎‚ Patrick Y.K. Chau b a b School of Management‚ Huazhong University of Sci. and Tec. Wuhan 430074‚ China
Premium Dimension Service Service system
does effortlessly. Due to all of these qualities and skills‚ she is tremendously respected as a leader throughout the entire organization. Kimberly is the Customer Operations Manager at my current employer. She is responsible for the Customer Service‚ Technical Support‚ and Repair teams. These departments
Premium Leadership Management Fiedler contingency model
3.1 Introduction & background of Hotel 3.2 Hotel structure 4. Methodologies 4.1 Questionnaire (anonymous) 5. Analysis & finding of current problems 5.1 Problems in communications 5.2 Employees initiative and commitment 5.3 Employee job dissatisfaction 5.4 Inter-department conflicts 5.5 Employees’ behavior 6. Conclusion 7. Recommendation 7.1 Staff seminars 7.2 Team building activities 7.3 Regular group / individual staff discussions 7.4 Employee surveys 7.5 Clarifications
Premium Employment Communication
PROJECT REPORT COMPANY NAME: Lilac Education Services Pvt. Ltd. Submitted To: IMT CDL- GHAZIABAD Submitted By: Dhruv Verma Enrolment No: 1221000643 E-mail: vermadhruv05@gmail.com Institute of Management and Technology (IMT-CDL)I CONTENTS :- 1. Executive Summary
Premium Marketing Management
Ghimire SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE RESTAURANT BUSINESS Case Study- Sagarmatha Nepalese Restaurant in Vantaa THESIS CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Degree Programme in Tourism May 2012 ABSTRACT CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Unit for Technology and Business‚ KokkolaPietarsaari Date June 2012 Author Abadh Jibi Ghimire Degree programme Degree programme in Tourism Name of thesis SERVICE QUALITY AND CUSTOMER SATISFACTION IN
Premium Quality of service Customer service Customer