Table of contents Introduction……………………………………………………………………………………….3 Key concerns………………………………………………………………………………………3 Customer service role in business…………………………………………………………………4 Customer satisfaction……………………………………………………………………………...5 IVR system and feedback…………………………………………………………………………6 Analysis……………………………………………………………………………………………7 Conclusion……………………………………………………………………………………….11 References………………………………………………………………………………………..12 Introduction E-Z RP is a small company compared with Datatronics
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CHAPTER I INTRODUCTION PART A- BANKING INDUSTRY Indian Banking has come from a long way from being a sleepy business organization to a highly proactive and dynamic entity. This transformation has been brought by the liberalization and economic reforms that allowed Banks to explore new business opportunities. Banking in India has evolved through five distinct phases. Each phase could be separated from the other by a landmark development in the sphere of Banking Sector. Phase I –Pre-independence
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Quarterly Bank-wise Access to SBP IRC Facilities FY 2012-13 No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Name of Institutions Industrial Development Bank Limited Pak Kuwait Investment Co. Limited Faysal Bank Limited Summit Bank Limited United Bank Limited SILKBANK Limited The Bank of Punjab NIB Bank Limited Pak Brunei Investmnet Co. Limited Pak-China Investment Co. Limited Pak Libya Holding Co. Limited MCB Bank Limited Habib Bank
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“Bangladesh Railways: Problems & Prospects and Its Importance to the Development in Tourism Industry” Submitted to : Mr. Saud Ahmed Lecturer Department of Tourism and Hospitality Management Faculty of Business Studies University of Dhaka Submitted By : The WhizzKidz Name Roll
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stores located at the market of Bayambang. But there are things that this business needs to improve‚ including the satisfaction of the customers. Consumers Minimart Inc. need additional effort in making their service much better including in queueing system or waiting
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1.1 Introduction As a developing country‚ Bangladesh needs FDI for its ongoing development process. It is a potent weapon for developing the economy and achieving the country’s socio-economic objectives. The climate for investment is determined by the interplay of a whole set of factors: economic‚ social‚ political‚ technological and environmental that has a bearing on the operation of businesses. Foreign direct investment (FDI) has the potential to generate employment‚ raise productivity‚ transfer
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of marketing information from its multiple sources. Position of banking sector in Bangladesh A bank is a financial institution and a financial intermediary that accepts deposits and channels those deposits into lending activities‚ either directly by loaning or indirectly through capital markets. A bank is the connection between customers that have capital deficits and customers with capital surpluses.The Bangladesh banking sector relative to the size of its economy is comparatively larger than
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global Islamic finance industry‚ providing strategic insights from Ernst & Young Dear Banking & Finance Leader‚ It is with great pleasure that we present to you the 9th annual edition of the World Islamic Banking Competitiveness Report 2012/13‚ developed in collaboration with leading global professional services and advisory firm Ernst & Young‚ and exclusively launched onsite at the 19th Annual World Islamic Banking Conference (WIBC 2012) during a specially convened WIBC plenary session held on the
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ntroduction Bangladesh as a vacation land has many facets. Her tourist attractions include archaeological sites‚ historic mosques and monuments‚ resorts‚ beaches‚ picnic spots‚ forest and wildlife. Bangladesh offers opportunities for angling‚ water-skiing‚ river cruising‚ hiking‚ rowing‚ surfing‚ yachting and sea bathing as well as bringing one in close touch with Mother Nature. She is also rich in wildlife and game birds. HISTORY The history of Bangladesh has been one of extremes‚ of turmoil
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elements that prevent Bangladesh from becoming a more economically developed country. Lack of education limits the people in Bangladesh‚ which leads to limiting Bangladesh’s economical development. There are various factors why education leads to Bangladesh economical issue. East Pakistan gained independence from West Pakistan and Bangladesh was formed in 1971 (State Gov). From 1971 to 1991 there were various military coups and dictators who came to power (State Gov). In 1991 Bangladesh Nationalist Party
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