QUALITY AND CUSTOMER SATISFACTION IN THE RESTAURANT BUSINESS Case Study- Sagarmatha Nepalese Restaurant in Vantaa THESIS CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Degree Programme in Tourism May 2012 ABSTRACT CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Unit for Technology and Business‚ KokkolaPietarsaari Date June 2012 Author Abadh Jibi Ghimire Degree programme Degree programme in Tourism Name of thesis SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE RESTAURANT
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other words‚ the term corruption is not new to Bangladesh. We all know that Bangladesh is one of the most corrupted country in the world. Bangladesh is the five times champions in corruption in the world. It can be said that corruption is in our vains. A general impression conveyed by the media and by popular discussion is that among ordinary people in Bangladesh‚ corruption is viewed quite clearly as ’a way of life’. A recent survey by the Bangladesh Unnayan Parishad shows that 95 percent of respondents
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IMPACT OF ORGANIZATIONAL STRUCTURE AND CULTURE ON JOB SATISFACTION‚ JOB STRESS AND EMPLOYEE MOTIVATION: A SURVEY OF EXISTING LITREATURE ABSTRACT Effectively managing human resources in the organizations is a big concern both for HR managers and the policy makers of the organization. To have a satisfied‚ motivated‚ less stressed performing workforce an organization must have consistency amongst its structure‚ system‚ people‚ culture and good fit with the strategy. In this paper an attempt has been
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have a definite relationship with social class and consumer banking behavior and government exerts some amount of influence on bank service in order to protect consumers‚ the economy and other related entities through different regulatory frameworks. All of these put together affect the bank service. Most of prudential regulation of banking was predominant in United States in the mid – 70s emanating as a result of the single-office banking system and traumatic experience of bank failures‚ particularly
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EXECUTIVE SUMMARY Forecast of governmental expenditures and revenues for the ensuing fiscal year. In modern industrial economies‚ the budget is the key instrument for the execution of government economic policies. Because government budgets may promote or retard economic growth in certain areas of the economy and because views about priorities in government spending differ widely‚ government budgets are the focus of competing political interests. The budget has been announced with eight major objectives
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Universiti Sultan Zainal Abidin Kuala Terengganu‚ Terengganu Malaysia Abstract Islamic banking products and services are gaining popularity among non-Muslims across the globe due to its wider product coverage and ability to traverse the global economic melt-down. However‚ to what extent this statement is true in Malaysian context. Hence‚ this research aims to examine non-Muslim customers’ perception of Islamic banking products and services in Malaysia. The analysis of this research involved 152 respondents
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Universal Banking BY : 1. SUSHANT NAIDU - 31 2. SHEETAL NAIR - 32 3. KARTIK NAIR - 33 4. VISHAKHA PARMAR - 34 5. PAULIN MARY - 35 6. RAHUL RAJGOPALAN - 36 [pic] UNIVERSAL BANKING Universal banks are generally large banks with extensive network of branches that provide
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proper education that people get to know about the diversity of this unpredictable world. Education forges the lives of those who get it. Education is one of the important factors that affect the quality and the means of leading a prosperous life. Bangladesh was described as one of the poorest countries of this world after the liberation war in 1971. It had gone through harsh phases of floods‚ droughts‚ cyclones‚ famines and other natural calamities and at present one of the world’s most crowded countries
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Introduction Biman Bangladesh Airlines created in February 1972 using vintage aircraft‚ Biman enjoyed an internal monopoly in Bangladesh aviation industry until 1996. In the decades following its founding ‚ the airline expended both its fleet and its horizon (at its peak Biman operated flights to 29 international destinations as far away as New York. John F. Kennedy International Airport ( New York City) in the west and Tokyo. Narita in east‚ but suffered heavily owing to mass corruption and frequent
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KARNATAK ARTS COLLEGE [DEPARTMENT OF MANAGEMENT STUDIES] A Project Proposal on “EMPLOYEE SATISFACTION TOWARDS PRODUCT AND SERVICE” At Big Bazaar‚ Hubli Submitted in fulfillment of the requirement for the award of Bachelor degree of BUSINESS ADMINISTRATION During the academic year 2010-2011 SUBMITTED BY KAVITA.S.MISHRA 5TH SEMESTER Exam no.O7101009 INSTITUTE HEAD: COMPANY HEAD: Mr.B.B.Biradar
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