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    customer satisfaction

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    The research register for this journal is available at http://www.mcbup.com /research_registers IJQRM 18‚7 722 Received August 2000 Revised February 2001 The current issue and full text archive of this journal is available at http://www.emerald-library.com/ft Case studies on the implementation of TQM in the UK automotive SMEs Sha’ri Mohd. Yusof Universiti Teknologi Malaysia‚ Johor Bahru‚ Malaysia‚ and Elaine Aspinwall University of Birmingham‚ Birmingham‚ UK Keywords TQM

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    History of Microsoft Word

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    Paul Allen‚ Microsoft has had a major role in how we use computers today. It all started when the duo decided they wanted to utilize their shared skills to create an interpreter for a new personal computer‚ the Altair 8800 microcomputer. The interpreter worked flawlessly when it was demonstrated to MITS in the March of 1975. Microsoft wasn’t officially established until April 4 with Bill Gates as CEO. In 1977 Microsoft established its first international office in Japan. Microsoft entered the

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    Economics Microsoft Case

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    The Microsoft Case Jill Weida DeVry University ECON312ON: Principles of Economics Summer B 2011 The Microsoft Case Investigation into Microsoft began in 1991 by the Federal Trade Commission under suspicion that the company broke anti-trust laws and engaged in coercive activities prohibiting competitors from entering or participating equally in the market. “The plaintiffs alleged that Microsoft abused monopoly power and monopoly market structure on Intel-based personal computers

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    Microsoft Acquires Nokia

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    INTRODUCTION Microsoft is to acquire Nokia ’s mobile phone arm in a swansong deal for the software giant ’s long-serving chief executive‚ Steve Ballmer‚ delivering Europe ’s last big handset maker into American ownership. For €5.44bn (£4.6bn)‚ Nokia is casting off the business that once represented Finland ’s most important export‚ in a deal that will result in 32‚000 staff transferring to Microsoft. Overtaken in the smartphone arena by Apple and Samsung‚ Nokia ’s board agreed to end the company

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    In United States vs. Microsoft Corporation it was a case of U.S. antitrust law in which the Microsoft Corporation supposedly violated the 1890 Sherman Antitrust Act sections 1 and 2. Section 1 of the Sherman Act states that anti-competitive behavior such as contracts‚ combinations‚ and conspiracies in restraint of trade are all illegal. Section 2 states that establishments of monopolies and attempts at monopolies are illegal and the violation must be proved. The case was initiated in May of 1998

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    Strategic Problems Improving Microsoft’s standing as an innovator Over the past few years‚ Microsoft has been suffering from their reputation as a follower since Apple and Google have taken the lead in the world of smartphones and tablets. Microsoft’s Xbox business keeps them ahead in the gaming industry (34% market share) which will keep them relevant and afloat in the 13-30 age demographic‚ but the company overall could use an upgrade in its reputation as a cutting-edge innovator. One key will

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    microsoft download center

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    nine employees. paired Kinect for Windows with its software to give consumers a Software and Services  Kinect for Windows  Technologies − Data depth − Microsoft .NET Framework retailers valuable feedback. Styku moved to market quickly using Hardware  Kinect for Windows sensor For more information about other Microsoft customer successes‚ please visit: www.microsoft.com/casestudies chance to virtually try on clothes before they buy. The technology‚ soon to be offered by major

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    Brunswick Corporation

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    Brunswick Corporation (NYSE:BC Brunswick Corporation (Brunswick) is a worldwide designer‚ manufacturer and marketer of recreation products‚ including marine engines‚ boats‚ fitness equipment and bowling and billiards equipment. Brunswick’s engine products include outboard‚ sterndrive and inboard engines; trolling motors; propellers; engine control systems‚ and marine parts and accessories. The Company’s boat offerings include fiberglass boats; sportfishing convertibles and motoryachts; offshore

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    Microsoft Review 1

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    1. Describe Microsoft’s overall reporting strategy. Why had the company adopted this strategy and why was the SEC concerned about it? Answer: 1) Hiding profits – The success of Microsoft provided incentives in hiding success from regulators and competitors. There is high incentive to reduce their performance given the history of the company with regulatory intervention. Therefore‚ the company’s policy of software capitalization occurred before serious regulatory intervention. 2) Avoiding complacency

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    Software-as-a-Service for Microsoft Dynamics NAV What is SaaS? As more and more organizations are turning to Software-as-a-Service (SaaS) for their needs of technology‚ SaaS is becoming an increasingly prevalent software delivery model‚ which is commonly known as a more cost-effective and flexible alternative to traditional on-premises model. Software-as-a-Service or SaaS is a method of delivering software over the Internet. It is an on-demand software service through which a SaaS vendor hosts

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