CUSTOMER SATISFACTION AND LOYALTY IN LOGISTICS SERVICES @ DHL EXPRESS (I) PVT LTD A PROJECT REPORT Submitted in Partial fulfillment of the degree of requirement for the award of MASTER OF BUSINESS ADMISTRATION (Marketing & HR) Submitted by GAURAB DUTTA Registration No: P07BA126 Under the guidance of Dr. S. Lalitha Prof. in Management Studies BHARATH UNIVERSITY SCHOOL OF MANAGEMENT STUDIES Chennai 600073 India May 2009 School of Management Studies 173‚ Agaram
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Marital satisfaction can be defined as a state of mind that reflect the real benefits and outcomes of marriage to an individual (Baumeister‚ 2007). In this literature review‚ we will be evaluating the marital satisfaction based on the type of marriage; in either love marriage or arranged marriage an individual commits to and in signifying which type of marriage could be more satisfying. The literature review will contain the studies that support the research question‚ the description of the studies
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[pic]CONTENTS 1. Introduction to the study 15. Annexure 2. Industry profile 16. Bibliography 3. Company Profil 4. Product Profile 5. History of MICO MARBLES 7. Departmental Study ➢ Production unit ➢ Polishing unit ➢ Marketing departments ➢ Organization chart 8.Scope and limitations of the study 9. Objectives 10. Methodology 11.Data
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A Meta-Analysis of the Relationships between Individual Job Satisfaction and Individual Performance Author(s): M. M. Petty‚ Gail W. McGee‚ Jerry W. Cavender Source: The Academy of Management Review‚ Vol. 9‚ No. 4 (Oct.‚ 1984)‚ pp. 712-721 Published by: Academy of Management Stable URL: http://www.jstor.org/stable/258493 Accessed: 20/10/2010 04:45 Your use of the JSTOR archive indicates your acceptance of JSTOR ’s Terms and Conditions of Use‚ available at http://www.jstor.org/page/info/about/policies/terms
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Journal‚ University of Nigeria Nsukka. Vol. 23. No.1. 137- 155 JOB SATISFACTION AS CORRELATES OF TEACHER ABSENTEEISM IN RURAL PUBLIC SECONDARY SCHOOL IN ABIA STATE Duvie‚ Adanma N. Department of Agricultural Education Michael Okpara University of Agriculture‚ Umudike and Okorie‚ Florence U. Staff School‚ Michael Okpara University of Agriculture‚ Umudike Abstract The purpose of this study was to examine job satisfaction variables as correlates of teacher absenteeism in rural public secondary
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A PROJECT REPORT ON “A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI” Submitted to Pt. Ravishankar Shukla University‚ Raipur In the partial fulfillment for the awarded of the degree Bachelor of Business Administration Session 2009 – 2012 Submitted By: VIKASH GAVEL
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A Reference Security Management Plan for Energy Infrastructure Prepared by the Harnser Group for the European Commission Summer 2010 Under Contract TREN/C1/185/2009 A Reference Security Management Plan for Energy Infrastructure Foreword The European Union is developing its policy on critical energy infrastructures in relation to the European Programme for Critical Infrastructure Protection (“EPCIP”) which considers measures that will enhance‚ where necessary‚ the level of protection
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Research Project Report Titled ―Customer Satisfaction on Public And Private Bank Loan‖ Submitted in partial fulfillment for the Award of degree of Master of Business Administration 2010-2012 Global Institute of Technology Sitapura‚ Jaipur (Raj)-302022 Submitted To: Submitted By: Mrs.Mamta Soni Mahendra Singh Rathore (Ast.professor) (MBA IV SEM) DECLARATION Hereby I declare that the project report titled―Customer Satisfaction On Public And Private Bank Loan‖submitted
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Customer Satisfaction By: Poonam Sheikh Professor: Gary Midkiff DeVry Keller University BSOP588 09/26/2104 Customer satisfaction measures how well the expectations of a customer’s reaction involves to the quality of the product or service that is provided by an organization. It is essential for all businesses to ensure that every customer is satisfied with their products or services that is delivered to them
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A Project report On “Consumer behavior towards consumption of tea” Submitted by: VAGHELA VIJAY J. Roll no. 47 TYBBA (marketing) Guided by: Mr. Zakir A. Patel Assistant professor Submitted to: Naranlala College of Commerce & Management‚ Navsari Veer Narmad South Gujarat University‚ Surat In partial fulfillment of the requirement for award of degree of BBA Year- 2010-2011 CERTIFICATE This is to certify that the project report on “Consumer
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