corporate dashboard‚ treating it as a key performance indicator just as they would revenue or sales. It isn’t hard for companies to see the connection between customer loyalty and business success. Loyal customers stay with you and buy more products and services! With employee loyalty‚ the connection between loyal employees and business success is not quite as clearly defined or generally understood. First‚ let’s define what we mean by employee loyalty. Employee loyalty can be defined as employees
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cannot operate themselves; neither can operations nor processes fall in place on their own without the involvement of personnel. Saari & Judge(2004) suggest that “a happy employee is a productive employee”. This implies that there are certain factors which bring about this happiness that could increase the overall performances of employees in organisations. This work intends to identify what actually motivates employees at work in order to increase their productivity. Therefore‚ it explores the
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work or a meeting this shows that they are not willing to either learn‚ work or meet someone therefore this isn’t a motivated person. Every individual will have a way they get motivated‚ not everyone has the same motivation strategy therefore each employee will have their own way to be motivated‚ and some of the things which will motivate someone are money and deadlines. In a business management team‚ a motivation staff is an important part to a management team‚ I will be writing about four theorists
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Employee Training and Career Development Training and Development is important in an organization. It helps employees develop their personal and organizational skills‚ knowledge‚ and abilities. Companies depend on human resources to help them develop superior employees so that the company as well as individual employees can accomplish his or her career goals‚ and it increases employee job satisfaction. Training employees increases morale and performance because employees feel confident in their
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The impact of social performance - Unilever and its environmental responsibility Unilever is one of the world largest multinational companies‚ merged by British soapmaker Lever Brothers and Dutch margarine producer Margarine Unie in 1929‚ which is related with lives of over two billion people every day mainly in the area of food and beverage‚ home care and personal care. The corporate purpose of Unilever indicates that they require "the highest standard of corporate behavior towards everyone
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replacement‚ and also opportunity costs‚ such as lost productivity)‚ the cost of employee turnover to for-profit organizations has been estimated to be up to 150% of the employees’ remuneration package (Schlesinger and Heskett‚ 1991). There are both direct and indirect costs. Direct cost relate to the leaving costs‚ replacement costs and transitions costs‚ while indirect costs relate to the loss of production‚ reduced performance levels‚ unnecessary overtime and low morale. {text:bookmark-start} {text:bookmark-end}
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Employee voice enables workers to effectively communicate their views to management and be actively involved in decision making. Voice arrangements allow employees to express their ideas‚ raise concerns and help solve problems by influencing workplace decisions and choices. (Gollan‚ 2006:349; Pymen et al‚ 2006:543). The various forms of voice available today in the current industrial relations system include both direct and indirect mechanisms. Indirect mechanisms include
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International Journal of Modern Engineering Research (IJMER) www.ijmer.com Vol.3‚ Issue.1‚ Jan-Feb. 2013 pp-523-529 ISSN: 2249-6645 A research work on Employee Satisfaction measurement with special reference to KRIBHCO‚ Surat Ekta Sinha Asst. Professor‚ Uka Tarsadia University‚ Gujarat Abstract: This research work has been done to measure the satisfaction level of employees with special reference to KRIBHCO‚ Surat. Today to sustain in such a competitive market its very important to retain
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deliver productive outcomes at work and within society‚ one must first consider the concept of industrial relations; later known as employee relations due to the shift in trading trends of the UK from predominantly manufacturing industries. Employee relations concentrate on the management and maintenance of the employment relationship between employer and employee. This means dealing with employees either through trade unions or individually to bargain for employment practices‚ terms and conditions
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INFLUENCING EMPLOYEE SERVICE PERFORMANCE AND CUSTOMER OUTCOMES HUI LIAO Rutgers‚ the State University of New Jersey AICHIA CHUANG National Taiwan University of Science and Technology Previous work on service performance has focused on either organization- or individual-level analysis. This multilevel study of 257 employees‚ 44 managers‚ and 1‚993 customers from 25 restaurants demonstrated that both individual- and store-level factors were significantly associated with employee service performance: conscientiousness
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